Full-Time Sales Supervisor

5.11•Humble, TX
•$15 - $17

About The Position

The Sales Supervisor, known in 5.11 stores as a Shift Lead, works with the Store Manager and Assistant Store Manager to exceed customer expectations, build a high-energy store environment, and uphold the standards of a 5.11 store. The role leads by example, addresses challenges, and supports the team in delivering exceptional customer experiences. It offers an opportunity to develop leadership skills and make an impact in a fast-paced, results-driven environment.

Requirements

  • Retail or customer service experience, preferably in specialty or performance-driven retail.
  • Be empowered, enthusiastic, and eager to learn.
  • Demonstrate a drive for teamwork, problem-solving, and maintaining high standards.
  • Have a passion for outdoor or fitness gear.

Responsibilities

  • Deliver an exceptional 5.11 EDGE customer experience.
  • Foster a customer-first culture of teamwork and continuous improvement.
  • Support merchandising, stock organization, and visuals.
  • Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Benefits

  • Employee discounts on 5.11 gear.
  • Health, dental, and vision insurance.
  • Flexible schedule and supportive team environment.
  • Opportunities to learn, grow, and advance within the company.
  • 401(k) program with employer match.
  • Employer-paid basic life and AD&D insurance.
  • Voluntary Hospital Indemnity/Accident insurance.
  • Flexible Spending Account/Health Saving Account.
  • Employee Assistance Program.
  • Paid Time Off, Paid Holidays, and Sick Time.
  • Casual dress code.
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