Full-Time Sales Supervisor
5.11•Harker Heights, TX
About The Position
The Sales Supervisor, known in 5.11 stores as a Shift Lead, works with the Store Manager and Assistant Store Manager to exceed customer expectations, build a high-energy store environment, and uphold 5.11 store standards. The role leads by example, takes on challenges, and supports the team in delivering exceptional customer experiences. It offers an opportunity to develop leadership skills and make a visible impact in a fast-paced, results-driven retail environment.
Requirements
- Retail or customer service experience, preferably in specialty or performance-driven retail.
- Be empowered, enthusiastic, and eager to learn.
- Demonstrate a drive for teamwork, problem-solving, and maintaining high standards.
- Have a passion for tactical, outdoor, or fitness gear.
- Complete a background screening.
Responsibilities
- Deliver an exceptional 5.11 EDGE customer experience.
- Foster a customer-first culture of teamwork and continuous improvement.
- Support merchandising, stock organization, and visual presentation.
- Maintain high store standards, ensuring customer focus, compliance, and operational excellence.
Benefits
- Employee discounts on 5.11 gear.
- Health, dental, and vision insurance.
- Flexible schedule and supportive team environment.
- Opportunities to learn, grow, and advance within the company.
- 401(k) program with employer match.
- Employer-paid basic life and AD&D insurance.
- Voluntary Hospital Indemnity/Accident insurance.
- Flexible Spending Account/Health Saving Account.
- Employee Assistance Program.
- Paid Time Off, paid holidays, and sick time.
- Casual dress code.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
