About The Position

Michael Kors is seeking a stylish, results-driven Sales Supervisor with a passion for fashion and customer engagement. The role focuses on achieving personal and store sales goals while prioritizing the customer experience through team supervision and guidance. The Sales Supervisor works in a fast-paced retail environment and has opportunities for development and growth. The position supports upper management in driving results, handles key opening and closing duties and operational tasks, develops customer relationships through knowledge of current trends and styling techniques, and coaches the team to deliver high customer-service standards. The role requires schedule flexibility, including availability for weekends, holidays, and high-traffic sales days. The job involves standing and walking for extended periods, lifting and carrying merchandise, reaching and bending, operating point-of-sale equipment, and working in a busy store environment with bright lights and music. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • At least 2 years of relevant retail experience.
  • Proficiency in reading, writing, and speaking English.
  • Authorization to work for any employer in the United States; visa sponsorship is not available.
  • Ability to meet store scheduling and availability expectations, including working a flexible schedule, weekends, holidays, and high-traffic sales days.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to lift and carry up to 30 pounds.
  • Ability to reach overhead, bend, kneel, and stoop.
  • Ability to handle merchandise and operate point-of-sale equipment.
  • Ability to visually assess merchandise and customer needs.
  • Ability to communicate clearly with customers and team members in written and verbal formats.
  • Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

  • A self-starter who wants to mentor others and develop personal leadership qualities.
  • Energetic, motivated, and engaging, with a love for fashion and a desire to represent the brand.
  • Knowledge of clienteling and the ability to build lasting customer relationships.
  • Technological savvy and an entrepreneurial spirit.

Responsibilities

  • Assist upper management in driving results through a strategic and multifaceted approach.
  • Perform key opening and closing duties and operational tasks.
  • Develop customer relationships by building knowledge of current trends and coaching styling techniques.
  • Coach and empower the team to uphold high customer-service standards.
  • Pursue personal and store sales goals while prioritizing the customer experience.

Benefits

  • Generous personal and vacation days
  • Internal mobility across brands
  • Cross-brand discount
  • Exclusive employee sales
  • Paid parental leave
  • 401(k) match
  • Clothing allowance
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