Sales Supervisor - Palm Beach

ALICE + OLIVIA • Palm Beach, FL

1d

About The Position

The Sales Supervisor drives business forward by providing an exceptional customer experience and building long-lasting client relationships. The role leads by example, helps set the pace on the sales floor, and partners with the management team to foster teamwork and creativity. The Sales Supervisor is expected to demonstrate strong leadership and serve as a role model, while developing confidence, product knowledge, and a stylist’s mentality.

Requirements

• Previous management experience is preferred but not required.
• Previous sales experience is preferred but not required.
• Ability to bend, open, lift, carry, and move merchandise and fixtures weighing up to 25 pounds as needed.
• Ability to stand and walk continuously and move throughout all store areas to remain accessible to customers.
• Ability to climb ladders occasionally as needed.
• Ability to work with telephone, POS, and computer equipment daily.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Nice To Haves

• Previous management experience.
• Previous sales experience.

Responsibilities

• Meet personal and store sales goals by ensuring each customer receives outstanding customer service.
• Develop and maintain long-lasting client relationships to establish returning client business.
• Reach out to clients by email, phone, and text to strengthen relationships.
• Use the company’s selling culture and training tools to meet and exceed KPI expectations.
• Learn and speak about collection trends to help develop stronger stylists.
• Maintain organization, upkeep, and cleanliness in the front and back of house.
• Participate in all Divisions of Responsibility to support the business and develop as a well-rounded leader.
• Maintain the sales floor so that it is orderly and reflects the brand.
• Maintain an active presence on the sales floor to assist and coach staff in developing client relationships.
• Partner with the team to complete opening and closing checklists, shipments, Divisions of Responsibility, and overall store standards; when working solo coverage, manage the daily responsibilities and checklists independently.
• Remain coachable and open to feedback to continue developing in the role.
• Actively support Diversity, Equity, and Inclusion initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed