Sales Supervisor, Part-Time - Hyde Park - Tampa, FL

Reformation • TBD, FL

15h • $22 - $28 • Onsite

About The Position

The Sales Supervisor helps lead and execute the efforts required to achieve individual store goals. Reporting to the Store Manager, this role leads the sales floor, supports an excellent customer experience, and contributes to store sales, operations, inventory control, loss prevention, merchandising, and team development. The position is based at the Hyde Park store in Tampa, Florida, and requires availability for 30–40 hours per week across all seven days, with a flexible schedule that may include days, nights, weekends, and holidays when business needs require.

Requirements

• Minimum of 3 years of retail experience.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced, ever-changing environment.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges.
• Excellent communication skills and a passion for people.
• Effective, expedient problem-solving skills and keen attention to detail.
• Positive attitude and willingness to handle tasks of any size.
• Availability to work a minimum of 30 and up to 40 hours per week.
• Open availability across all seven days, with flexibility to work days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Consistently meet and exceed sales goals.
• Lead by example and inspire team members to generate clientele and maximize customer retention through customer engagement and sustained relationships.
• Lead the sales floor to deliver an excellent customer experience and build loyal customer relationships.
• Contribute to a technology-led in-store customer experience.
• Maintain strong customer experience feedback scores through NPS service evaluations.
• Represent the brand, embody its values, and engage customers with knowledgeable discussion of the brand.
• Maintain inventory accuracy and controls through cycle counts and oversight of inbound and outbound inventory; track product receiving and removal.
• Track back-of-house fulfillment, mis-pulls, cycle counts, and overall inventory accuracy, using the information to develop the team and take action with in-store leadership as needed.
• Contribute to loss prevention, set expectations, and provide informal training alongside leadership.
• Maintain store operating procedures and weekly workflow.
• Support merchandising presentation strategy and concept standards; lead and train staff as needed.
• Provide in-store leadership with real-time and weekly feedback on sales, products, and allocation based on sell-through and customer feedback.
• Follow and model all policies and procedures.
• Motivate and support sales associates.
• Onboard new hires and provide in-the-moment coaching to improve existing associates’ performance.
• Contribute to and lead training and customer experience programs.
• Help maintain a professional, healthy, and productive store work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after one year of employment.
• Yearly donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth and collaboration with teams around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed