Sales Supervisor

Republic Services • Houston, TX

2d

About The Position

The Sales Supervisor assists the Sales Manager or General Manager in planning, organizing, directing, and coordinating sales activities for an assigned division or business unit. The role focuses on maximizing sales volume, driving targeted profitable growth, and developing sales staff. The Sales Supervisor may also manage assigned accounts, prospect for new clients, and retain existing customers.

The position supervises sales professionals and supports field sales leadership in executing business strategies and marketing plans. It includes coaching and training staff, overseeing pricing initiatives, monitoring sales performance and customer relationships, supporting customer solicitation and retention, and maintaining accountability for sales goals. The supervisor also manages customer needs and market awareness, promotes the company’s services to commercial and industrial clients, completes sales reports, and assists with reviewing Customer Service Agreements.

The role requires a high school diploma or GED, at least two years of progressive sales experience that includes training, mentoring, coaching, setting standards, or serving as a resource for others, and a valid driver’s license. Eligible employees may elect to participate in the listed benefit programs.

Requirements

• High school diploma or GED.
• Two or more years of progressive sales experience, including experience training, mentoring, coaching, setting standards, or acting as a resource for others.
• Valid driver’s license.
• Professional presentation; confidence, assertiveness, and high self-esteem.
• Good time-management skills and the ability to complete assigned responsibilities efficiently.
• Good communication skills, including the ability to communicate effectively with all levels of internal and external management.
• Strong active listening skills.
• Ability to grasp concepts quickly, follow through, adhere to a work schedule, address challenges, and maintain a positive outlook.
• Ability to identify information needed to clarify situations, seek information from appropriate sources, solve problems logically and sequentially, and anticipate consequences.
• Good written and verbal presentation skills.
• Self-motivation, pride in work, strong work ethic, goal orientation, competitiveness, drive to win, and willingness to take appropriate risks.
• Trustworthiness and the ability to maintain confidentiality.
• High energy, friendliness, engaging manner, and strong persuasion skills.
• Service orientation and an active interest in helping people.
• Ability to foster teamwork and enlist others’ support and participation.
• Ability to innovate and support organizational change to improve effectiveness.
• Accountability for personal performance and ability to set clear expectations for team performance.

Responsibilities

• Provide individual and team sales coaching and training, including ride-alongs and attendance at customer meetings.
• Assist field sales leadership with implementing and executing business strategies and marketing plans.
• Supervise sales professionals and participate in hiring, training, coaching, and performance management.
• Oversee sales personnel’s implementation of company pricing initiatives and partner with leadership to achieve budgeted pricing metrics.
• Assist with new customer solicitation, bid preparation, and customer retention strategies as needed.
• Meet with sales personnel and management to review the sales funnel in the CRM tool, customer retention and relationship activities, performance against goals, production, and training needs.
• Ensure sales professionals use the Company’s Contact Relationship Management tool effectively to develop prospect profiles and support new customer acquisition.
• Maintain accountability for sales goal achievement, key metrics, and budget achievement.
• Contact assigned accounts proactively to identify needs, changing requirements, or potential issues and resolve them.
• Monitor market behavior and competitive trends to anticipate changing customer needs and manage the customer base proactively.
• Maintain knowledge of company services, lines of business, and pricing structures, and sell additional services to commercial and industrial clients to grow targeted revenue and contribute to company objectives.
• Complete required sales reports thoroughly and on time.
• Assist the Sales Manager in reviewing Customer Service Agreements for terms, conditions, pricing, and accuracy.
• Perform other job-related duties as required.

Benefits

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability coverage.
• Life insurance and accidental death and dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED