Sales Supervisor

Steve Madden • Austin, TX

5h

About The Position

The Sales Supervisor supports the management team and performs functional tasks as assigned. When the Store Manager and Assistant Store Manager are absent, the Sales Supervisor assumes leadership and managerial responsibilities. The role is part of a collaborative team working to achieve business goals.

Requirements

• Minimum of 2–3 years of retail experience.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist with store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside the specific role.

Benefits

• Medical, dental, and vision benefits and flexible spending accounts.
• Life and short- and long-term disability benefits.
• 401(k) eligibility for employees over age 21, with company match after six months of employment.
• Paid time off, including paid vacation, sick time, and voting time.
• Virtual health care.
• 50% employee discount and 40% immediate family discount.
• Friends and family discount events.
• Free shoe every season/quarter.
• Employee Assistance Program.
• Tuition reimbursement program.
• Career growth.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED