Sales Supervisor - Old Mill Retail District

Warby Parker•Bend, OR

5d•Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. In this role, you will contribute to the company's success through direct customer interactions, sharing Warby Parker's story and mission, participating in process improvement, and undertaking special projects. This position is similar to a Keyholder role at other companies.

Requirements

Professional retail experience at a customer-focused company
6+ months in a management position
Exceptional interpersonal and communication skills
Ability to deliver top-notch customer service
Ability to remain calm under pressure and adapt quickly
Entrepreneurial spirit
Curiosity and eagerness to learn
Passion for helping customers and teammates
Innovative, proactive problem-solver
Self-motivated to be a top performer
Ability to bring positive energy to the workplace, even during long hours
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Nice To Haves

An upbeat, flexible team player who leads by example

Responsibilities

Communicate Warby Parker's values and brand philosophy to customers
Promote an efficient, inclusive, and service-minded retail environment
Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
Develop innovative and entrepreneurial ways to enhance the glasses-shopping experience
Lead selling on the floor, front-of-house operations, and team touch-bases in the absence of a manager
Open and close the store
Foster an inclusive culture by treating customers and colleagues with respect

Benefits

Comprehensive compensation package including competitive base salary/hourly rate and variable compensation
Eligible for overtime pay (non-exempt employees)
Health, vision, and dental insurance (full-time)
Life and AD&D Insurance (full-time)
Paid sick leave (full-time and part-time)
Paid Holidays (full-time)
Vacation days per year (full-time)
Retirement savings plan (401(k)) (full-time)
Parental leave (non-birthing parents included) (full-time)
Short-term disability (full-time)
Employee Stock Purchase Plan (full-time and part-time)
Employee Assistance Program (EAP) (full-time and part-time)
Bereavement Support (full-time)
Optical Education Reimbursement (full-time)
Free eyewear (full-time and part-time)