Sales Strategy & Operations Analyst

Chamberlain Group•Oak Brook, IL
•Hybrid

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in over 51 million homes, and more than 14 million people rely on the myQ® app daily. This role is hybrid and based in Oak Brook, IL.

Requirements

  • Bachelor's degree in a quantitative or business field (Finance, Economics, Statistics, Mathematics, Business Analytics, Engineering).
  • 0-1 year of experience in sales, sales operations, business analytics, business intelligence, financial analysis or similar functions.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Statistical accuracy and ability to work with numbers is required.
  • Ability to integrate large data sets from multiple sources and identify what additional information is needed to understand impact.
  • Ability to create models and analysis tools that are dynamic, accurate and easy to understand.
  • Ability to interpret and articulate insightful conclusions and effectively communicate them to stakeholders.
  • Simplifies difficult concepts for non-technical users.
  • Probes beyond the stated situation to identify underlying issues and consider possible alternatives.
  • Data visualization experience with Power BI or Tableau.
  • Ability to learn new software, BI tools and processes quickly.
  • Demonstrated bias to action, taking initiative to drive projects to completion with limited direction.
  • Ability to coordinate a variety of projects across multiple departments and to also work independently.
  • Ability to thrive in an unstructured role and iterate with rigorous process improvements.

Nice To Haves

  • Work experience in business analytics, business intelligence, sales operations, financial analysis, consulting or similar functions. Internship and co-op experience will be considered.
  • Experience with SAP and Salesforce.com.
  • Experience with SQL, Python, R or other tools for working with large data sets.
  • Experience with syndicated data such as Circana, IRI or Nielsen.
  • Two-step distribution, dealer, professional channel or Consumer/Durable Goods experience; experience with IoT products.

Responsibilities

  • Build, improve, and maintain channel sales and inventory data, reporting, and dashboards that showcase revenue KPIs and data trends, highlighting opportunities and risks to revenue, gross margin, sell-through, and accessory attachment.
  • Analyze complex data requests derived from multiple data sources including SAP, Salesforce.com, and Databricks in support of organizational goals and strategy for internal customers.
  • Support go-to-market strategy and annual planning by sizing growth opportunities, analyzing market and share trends and building the fact base behind business cases and prioritization decisions.
  • Advise Revenue organization on data-based insights from account plans, partner and sales goals, pipeline, and quote reporting; Deploy Sales Motions based on these findings to turn insights into results.
  • Serve as the connective tissue between Forecast Modeling and Insights/Storytelling, feeding variance findings back into model and narrative refinement.
  • Support channel operations by governing changes to partner and customer master data, administering channel programs and helping maintain sales coverage and territory definitions.
  • Support sales & partner enablement by maintaining playbooks, tools, training content and CRM adoption reporting so the field can sell the complete solution.
  • Create best practices for insight discovery by standardizing and recommending metrics and dashboards to improve reporting and adoption across internal sales tools including Power BI and Salesforce.com.
  • Translate analysis into clear written and verbal recommendations for Revenue leaders, simplifying difficult concepts for non-technical audiences.
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
  • Protect Chamberlain Group’s reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.

Benefits

  • Comprehensive benefits package
  • 401k contribution
  • Eligible for participation in a short-term incentive plan
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