Sales Strategy Manager - Agentforce

Salesforce•Chicago, IL

12h•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Sales Strategy and Operations team partners directly with the sales leadership team as a trusted advisor, focused on strategic planning, sales optimization and business operational support. This role involves collaboration with cross-functional teams such as finance, employee success, marketing, operations, and others. It is a high-impact role with constantly evolving priorities and demands, requiring strategic thinking, focused execution plans, and leadership to bring plans to fruition. Projects can range from strategic to operational, focusing on areas like Go-To-Market planning, Salesforce product playbook, territory alignment, data quality, business planning, market segmentation, sales pipeline, and business performance review. The ideal candidate is passionate, has relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and the ability to deal with ambiguity effectively.

Requirements

5-7+ years of professional experience, ideally in consulting or sales strategy/business operations roles
Experience with quantitative analysis and financial modeling
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Nice To Haves

Ability to translate complex information into easily consumable insights
Self-starter and high degree of motivation to go above and beyond the task at hand
Excellent communications and presentation skills
Experience with R, Python, SQL, Tableau (or similar analytical packages) a plus

Responsibilities

Orchestrate the design and implementation of all aspects of the Go-To-Market plan under the annual sales strategy planning cycle, including account segmentation, resource allocation, territory assignment, compensation, quota setting, etc.
Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership.
Perform ad-hoc analyses across multiple data sets and tools (examples include customer segmentation, sales participation, propensity to buy, white space, etc.).
Drive forecast management excellence to ensure sustained, predictable growth across all business units, coordinate weekly forecast calls to track status of sales pursuits.
Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews.
Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes.