Full Time - Sales Specialist - Cabinets - Day

Lowe's Companies, Inc.•East Patchogue, NY

3d•$19 - $21•Onsite

About The Position

Lowe’s Sales Specialists help customers identify products and services for home improvement projects, provide product expertise, and support customers throughout their purchases. The role involves active movement throughout the store or garden center, answering phones, consulting with customers, and helping them meet their project goals. Specialists work in a department assigned according to hiring needs and skillsets; the posting lists Cabinets among the possible departments. The specialist serves as a customer and vendor point of contact, assists with project estimates and installer scheduling, processes and tracks orders and installations, and follows up on project completion. The role also supports inventory and pricing activities, checkout and assistance requests, and associate training. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required. Work may involve indoor and outdoor conditions, changing climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, with single lifts limited to 75 pounds and team lifts used minimally beginning at 75 pounds or when needed.

Requirements

High school diploma or GED.
One year of customer-facing sales experience or six months of Lowe’s retail experience. If the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe’s retail experience is required.
One year of sales or customer service experience in a sales environment with required sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to minimally lift 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Ability to obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design System.
Professional certification related to the department being considered.
Bilingual skills.

Responsibilities

Provide SMART customer service by approaching customers, understanding their needs, answering questions, and communicating the advantages of Lowe’s products and services.
Serve as a point of contact for customers and vendors in the department.
Provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to ensure project completion.
If assigned to the Pro Department, focus on external accounts and outside sales and services.
Monitor inventory levels, work with vendors and other stores to locate merchandise, and order replacement stock.
Perform price reviews according to pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates through on-the-job Sales floor training and coaching around development needs.
Complete other duties as assigned.

Benefits

Additional bonus opportunities based on sales performance.
Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
Company-matching 401(k).
10% Associate Discount and a broader discount platform.
Track to the Trades program.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits based on eligibility, including annual bonuses, Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.