Full Time - Sales Specialist - Cabinets - Day

Lowe's Companies, Inc.•Tucson, AZ

3d•Onsite

About The Position

Lowe's Sales Specialists help customers identify products for home improvement projects and turn project ideas into reality. The role involves actively moving through the store or garden center, communicating with customers, answering phones, understanding project needs, and providing product information, specifications, promotions, and financing options to support sales and customer satisfaction. Specialists serve as department contacts for customers and vendors, provide estimates, coordinate installer visits, process and track orders and installations, and follow up on projects. Department assignment depends on hiring needs and skillsets and may include Cabinets or other listed departments. The role also supports inventory, pricing, checkout functions, and the training and development of department associates. The job is based in a retail store environment and may involve both indoor and outdoor conditions, changing weather and temperatures, noise, and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or nearby stores may occur.

Requirements

High school diploma or GED.
One year of customer-facing sales experience or six months of Lowe's retail experience; if the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe's retail experience is required.
One year of sales or customer service experience in a sales environment with sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Ability to obtain sales-related licensure or registration if required by state law; Lowe's will support and fund this requirement.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design system.
Professional certification related to the department.
Bilingual skills.

Responsibilities

Seek out customers, identify their needs, answer questions, and explain the advantages of Lowe's products and services using SMART customer service.
Serve as a point of contact for customers and vendors in the department.
Provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to ensure project completion.
In the Pro Department, focus on external accounts and outside sales and services.
Monitor inventory to support sales and work with vendors and other stores to locate merchandise and order replacement stock.
Conduct price reviews in accordance with pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates on the sales floor and coach them on development needs.
Complete other duties as assigned.