Full Time - Sales Specialist - Cabinets - Day
About The Position
As a Sales Specialist in the Cabinets department, you help customers identify the products they need and turn project ideas into reality. You provide consulting and sales support in a fast-paced retail environment, becoming knowledgeable about product specifications, features, promotions, and financing options. You spend much of your time communicating with customers and move throughout the store, answer phones, and help customers meet their home improvement goals. Department assignment is based on hiring needs and skillsets. You also serve as a point of contact for customers and vendors, support orders and installations, monitor inventory and pricing, assist with checkout and requests for help, and train department associates. The role may involve working inside and outside in varied weather and noise conditions, with occasional travel to meetings, training, or neighboring stores.
Requirements
- High school diploma or GED.
- One year of customer-facing sales experience or six months of Lowe's retail experience. If the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe's retail experience is required.
- One year of sales or customer service experience in a sales environment with required sales goals or metrics.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to stand and sit for prolonged periods.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
- Obtain sales-related licensure or registration if required by state law; Lowe's will support and fund this requirement.
Nice To Haves
- One year of experience completing customer sales orders.
- One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
- Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design System.
- Professional certification related to the department.
- Bilingual skills.
- Military or veteran background; Lowe's encourages military and veteran talent to apply.
Responsibilities
- Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe's products and services.
- Serve as a point of contact for customers and vendors in the department; provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to ensure project completion.
- For Pro Department assignments, focus on external accounts, outside sales, and services.
- Monitor inventory to support sales; work with vendors and other stores to locate merchandise and order replacement stock.
- Perform price reviews according to pricing policies and maintain pricing and documentation.
- Support checkout functions, call buttons, departmental pages, and requests for assistance.
- Train department associates on the sales floor and coach them on development needs.
- Complete other duties as assigned.
Benefits
- Competitive pay and flexible schedules.
- Additional bonus opportunities based on sales performance.
- Multiple health insurance options.
- Tuition assistance.
- Company-matching 401(k).
- 10% Associate Discount.
- Track to the Trades program.
- Benefit programs are subject to eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
