Senior Sales Specialist & Senior Digital Sales Specialist - United States

Dow•Midland, MI

2d•Hybrid

About The Position

Dow is building a network of qualified candidates for current and future Senior Sales Specialist and Senior Digital Sales Specialist opportunities across our Commercial organization. These positions will primarily be aligned to our major Commercial hubs (Midland, MI, Houston, TX, Collegeville, PA, & Marietta, GA) as well as the Pacific West region. Virtual office may be an option for certain roles and additional locations may become available based on evolving business needs.

Requirements

A minimum of a bachelor’s degree at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking.
A minimum of 3 years of relevant working experience.
A minimum requirement for these U.S. based positions is the ability to work legally in the United States. No visa sponsorship/support is available, including for any type of U.S. permanent residency (green card) process.
Business Acumen: Candidate should possess a strong bias for action, solid business acumen and the ability to work cross functionally with various stakeholders.
Sales Analytics Tools: Proficiency in CRM, DSR, OMP, SmartPrice & Microsoft Office.
Communication: Fluency in English with strong written and verbal communication skills.
Multitasking: Strong organizational skills and the ability to multi-task.
Personal Initiative: Strong initiative, ownership, accountability, passion and proactive working attitude.
Negotiation: Strong listening, sales and negotiation skills.

Responsibilities

Maintain and expand the account portfolio and Dow presence in the region.
Understand the customer needs to differentiate Dow and gain share market.
Search new product development opportunities within the market.
Maintain customer relationships and expand network to different levels within a customer’s organization.
Execute sales/marketing plan, delivering in volume and value. Develop the sales plan aligned to the marketing plan in coordination with other functions.
Develop sales forecasts in coordination with Production and Supply Chain.
Collects and utilizes market intelligence to shape sales plan. Get and analyze data to take decisions about new product development.
Leads and conducts negotiations and develops and implements price strategies aligned with business goals considering legal implications, customs regulations and Dow sales processes.
Collaborates with other functions and stakeholders to deliver CX results.
Develop customer pipeline, adding new foundational customers and developing existing customers to ‘Target Growth’ or ‘Priority’.
Build strong customer relationships through digital channels and virtual partnership. Act as Dow.com ambassador and drive adoption of the platform with customers. Initial Dow.com account set-up for newly onboarded customers.
Lead price/volume negotiations with customers.
Maintain and update all pricing in Smartprice.
Communicate product availability and lead times; troubleshoot availability challenges.
Guide customers regarding options within the defined Service Offering Framework.
Gather high-level market intelligence and customer insights; share within Dow.
Grow the portfolio by generating, triaging, routing, developing leads and closing opportunities in line with L&OM guidelines.
Maintain and update CRM and internal tools.
Obtain and maintain customer forecasts in OMP.
Monitor sales vs. Forecast/plan through digital tools and take action accordingly.
Communicate changes in sales forecasts to Product Management and Supply Chain.
Be an early adopter of new technology, support testing for optimizing commercial tools.
Participate in Sales, Product/Marketing strategy calls to obtain business and pricing guidelines.
Support annual review of Channel purchasing strategy (direct/distribution) and segmentation.
Support Order to Cash process to ensure correct invoicing and timely payment collection.

Benefits

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Transportation allowance (availability varies depending on location).
Meal subsidiaries/vouchers (availability varies depending on location).
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location).