Sales Specialist (Student Clerical) - Central Tech Store

University of Central Oklahoma•Edmond, OK

5d•Onsite

About The Position

The UCO Office of Information Technology is seeking a Sales Specialist for the Central Tech Store. The sales specialist is the essence of a customer's experience at the Central Tech Store. A successful candidate will have sound knowledge of technology, and at the same time possess the ability to translate technology-speak into everyday language. Inspires repeat visits and use of technology. Responsible for maintaining outstanding customer service according to Central Tech Store standards, generating sales, merchandising, and safeguarding store assets.

Requirements

Must possess excellent customer service and oral/written communication skills.
Must be self-motivated and energetic.
Must have a desire and ability to work as part of a team.
An outgoing personality that exemplifies a positive brand for the store and provides an excellent retail experience.
Social skills that allow for comfortable and professional communication with customers and peers.
Positive attitude that creates excellent customer service and great teamwork among peers.
Basic knowledge of Central Tech Store tasks procedures.
Ability to operate all equipment necessary to perform the job.
Ability to take direction from leadership team to allow store to operate accordingly.
Ability to read, count, and write to accurately complete all documentation.
Ability to grasp new concepts quickly, multi-task and work under pressure.
Ability to work in a fast-paced, dynamic environment.
Flexibility to meet change head-on.

Nice To Haves

Retail sales experience preferred.
Tech savvy.
Customer focused.

Responsibilities

Ensures each customer receives outstanding service by providing a friendly environment.
Meets people and builds relationships with customers.
Maintains solid product knowledge and awareness of all promotions and advertisements.
Understands customers’ needs and connects them with the right solution.
Develops complete solutions based on customer’s (especially UCO students, faculty and staff) needs.
Generates excitement about present and future products.
Assists in floor moves, merchandising, display maintenance, and housekeeping.
Assists in processing and replenishing merchandise and monitoring floor stock.
Aids customers in locating merchandise.
Communicates customer requests to management.
Translates “techno-speak” into layman’s terms.
Assists in completing price changes.
Participates in year-end inventory and cycle counts.
Assists in ringing up sales at registers and/or bagging merchandise.
Participates in and passes retail sales and product training and reviews.
Performs other duties as assigned by manager.