Full Time - Sales Specialist - Cabinets - Day

Lowe's Companies, Inc. • Princeton, NJ

17h • $18 - $19 • Onsite

About The Position

As a Sales Specialist at Lowe’s, you help customers identify products and services for their home improvement projects. You spend much of your time communicating with customers, discussing project needs, answering questions, and helping them achieve their goals. You become a product expert, explaining specifications, features, promotions, and financing options and providing consulting services to meet customer needs.

The department assignment is based on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. The role is active and involves moving throughout the store or garden center, answering phones, and interacting with customers. It does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Working conditions vary by location and may include indoor and outdoor weather, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines: single lifts are limited to 75 pounds, with team lifts used minimally beginning at 75 pounds or when needed; powered equipment should be used as required after proper training or with trained assistance.

Requirements

• High school diploma or GED.
• One year of customer-facing sales experience or six months of Lowe’s retail experience; if the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe’s retail experience is required.
• One year of sales or customer-service experience in a sales environment with required sales goals or metrics.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to stand and sit for prolonged periods.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

• One year of experience completing customer sales orders.
• One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
• Two years of experience designing customized products for customers using 20/20 or a computer-aided design system.
• Professional certification related to the department being considered.
• Bilingual skills.

Responsibilities

• Provide SMART customer service by approaching customers, identifying their needs, answering questions, and communicating the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors in the department; provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to support project completion.
• In the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory to support sales and work with vendors and other stores to locate merchandise and order replacement stock.
• Conduct price reviews in accordance with pricing policies and maintain pricing and documentation.
• Support checkout functions, call buttons, departmental pages, and requests for assistance.
• Train department associates through on-the-job sales-floor training and coach them on development needs.
• Complete other duties as assigned.

Benefits

• Additional bonus opportunities based on sales performance.
• Multiple health insurance options.
• Tuition assistance and other education support, including trade-skills scholarships.
• 401(k) retirement account with company match.
• 10% Associate Discount and a broader discount platform.
• Track to the Trades program and other learning and development opportunities.
• Dental insurance.
• Vision insurance.
• Life and disability insurance.
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
• Flexible spending and health savings accounts.
• Employee Assistance Program, including work/life services and no-cost counseling.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Annual bonuses, employee stock purchase plan and/or deferred compensation plan, and grant awards may be available based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED