Full Time - Sales Specialist - Cabinets - Day

Lowe's Companies, Inc.•Alexandria, VA

22h•$18 - $19

About The Position

As a Sales Specialist at Lowe’s, you help customers identify the products and services they need and turn project ideas into reality. You serve as a product expert, explaining specifications, features, promotions, and financing options, and provide consulting support to ensure customers’ needs are met. The role involves frequent movement throughout the store or garden center, answering phones, and communicating with customers. Department assignment depends on hiring needs and skillsets and may include Cabinets, among other departments. You also serve as a point of contact for customers and vendors in your department. Support can include project estimates, scheduling installer visits, processing and tracking orders and installations, and following up on project completion. The position is full-time and based on the day shift. Pay is $18.00–$19.45 per hour; the starting rate may vary based on factors such as position, location, education, training, and experience.

Requirements

High school diploma or GED, or qualifying alternative experience: three years of external customer-facing sales experience or 18 months of Lowe’s retail experience if the education requirement is not met.
One year of customer-facing sales experience or six months of Lowe’s retail experience; qualifying alternative experience applies if the education requirement is not met.
One year of sales or customer service experience in a sales environment with required sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a computer-aided design system.
Professional certification related to the department being considered.
Bilingual skills.

Responsibilities

Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe’s products and services through SMART customer service.
Serve as a point of contact for customers and vendors in the department.
Provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to ensure project completion.
In the Pro Department, focus on external accounts and outside sales and services.
Monitor inventory levels and work with vendors and other stores to locate merchandise and order replacement stock.
Perform price reviews according to pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates on the sales floor and coach them on development needs.
Complete other duties as assigned.

Benefits

Additional bonus opportunities based on sales performance.
Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
10% Lowe’s Associate Discount and a broader discount platform.
Track to the Trades program and other learning and development opportunities.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.