Sales Solution Engineer

Hyland • Westlake, LA

34d • $125,000 - $154,000 • Remote

About The Position

The Sales Solution Engineer is responsible for providing technical and/or industry expertise to the sales team and customers in the pre-sales process. Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve.

Requirements

• Bachelor’s degree in related field such as Management Information Systems or Computer Science
• Significant experience in technical sales and relevant industry or technology
• Experience with Enterprise Content Management (ECM)
• Experience with general software implementation methodologies
• Able to thrive in a fast paced deadline driven environment
• Self-directed with the ability to manage projects to completion
• Strong collaboration skills applied successfully within team as well as with other areas
• Demonstrated ability to develop and use engaging informative and compelling presentation methodologies
• Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience
• Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus
• Driven to learn and stay current professionally
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Responsibilities

• Act as the technical lead for complex customer engagements applying extensive knowledge of solutions and/or vertical
• Lead customer pre-sales meetings identify technical requirements and formulate solution strategy
• Create a demonstration of the solution strategy applying solutions knowledge experience and best practice knowledge
• Present demonstration of proposed solution to key customer stakeholders for validation and buy-in
• Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer
• Compose internal documentation that fully reflects all activity related to the solution strategy
• Provide technical responses for request for proposals (RFPs)
• Take proactive measures to identify and improve internal efficiencies and grow knowledge of the team; remain current on best practices and market trends
• Present at trade shows conferences and events
• Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team
• Work with development in support of solution enhancements

Benefits

• eligible for benefits and variable compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior