EverPro - Sales Solution Engineer (Remote, US)

EverCommerce
$114,000 - $120,000Remote

About The Position

At EverCommerce, we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. We are looking for a Sales Solution Engineer to focus on our Bold Group Software Products. Bold Group supplies vertically related software solutions for the Physical Security space. In the Alarm Management area we lead the industry with our Stages and Manitou central station software. While for the security dealers, SedonaOffice and Managely are trusted business management solutions for the Installers and Integrators. We are seeking a motivated and technically curious Sales / Pre-Sales Engineer to support our sales team in selling business management software solutions to companies in the physical security industry, including alarm dealers, integrators, fire/life safety companies, monitoring providers, locksmiths, and low-voltage contractors. This role is ideal for someone early in their career who enjoys technology, problem-solving, customer interaction, and helping businesses improve operations through software. You will work closely with Account Executives, Product Teams, and prospective customers to demonstrate how our platform helps manage sales, service, installation, billing, inventory, projects, recurring revenue, and customer operations.

Requirements

  • 1–3 years of experience in sales support, SaaS, customer-facing technology, operations, or technical support roles.
  • Strong communication and presentation skills.
  • Comfortable speaking with business owners, operations leaders, and sales teams.
  • Ability to learn software platforms quickly.
  • Organized, detail-oriented, and coachable.
  • Interest in technology and business process improvement.
  • Must be eligible to work without sponsorship.
  • May require occasional travel to our Corporate Headquarters in Denver, Colorado, or to other office locations within the United States.

Nice To Haves

  • Business management and experience in business management software is a plus.

Responsibilities

  • Partner with sales representatives throughout the sales cycle.
  • Participate in discovery calls to understand customer needs, workflows, and business challenges.
  • Help qualify opportunities by identifying operational pain points and software fit.
  • Assist with proposals, solution summaries, and follow-up materials.
  • Deliver engaging product demonstrations tailored to security dealers, integrators, and service companies.
  • Show workflows such as CRM, dispatching, recurring billing, service management, inspections, inventory, technician scheduling, and reporting.
  • Configure demo environments based on prospect use cases.

Benefits

  • Flexibility to work where/how you want within the United States – in-office, remote, or hybrid
  • Day 1 access to robust health and wellness benefits, including an annual wellness stipend
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program
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