EverPro - Salesforce Administrator (Remote, US)

EverCommerce

2d • $70,000 - $80,000 • Remote

About The Position

EverCommerce is seeking a Salesforce Administrator to focus on central operations functions. The ideal candidate is an experienced Salesforce Administrator with a background in project management, a passion for identifying business problems and implementing solutions, a data-first mentality with a knack for developing actionable metrics and dashboards, and strong communication skills to drive long-term projects. This role supports Ops Strategists in Salesforce implementations and change management, manages inbound support tickets, collaborates on business processes, and develops Salesforce administrative best practices. The role involves administrative support and development across various platforms including CRMs, Sales Enablement solutions, Telephony solutions, and Support Platforms.

Requirements

• 2+ years of Salesforce administration
• 3+ years of administrative experience across enterprise platforms
• Comfortable managing long term projects alongside day-to-day output
• Demonstrated ability to work independently while aligning with a shared team goal
• Excellent attention to detail and willingness to pitch in when necessary
• Must be eligible to work without sponsorship
• May require travel to Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Responsibilities

• Support Ops Strategists in delivering on Salesforce implementations or change management projects.
• Manage inbound support tickets for both system enhancements and issue resolution.
• Collaborate with stakeholders on developing sustainable and scalable business processes.
• Develop Salesforce administrative best practices and frameworks for implementing and maintaining them across the portfolio.
• Provide administrative support and development bandwidth across varying platforms in the following categories: CRMs (Salesforce, Zoho, HubSpot, etc.), Sales Enablement solutions (SalesLoft, Outreach, InsideSales, etc.), Telephony solutions (Talkdesk, Ring Central, native CRM voice solutions, etc.), Support Platforms (Salesforce, Zendesk, Zoho Desk, Freshdesk, etc.).

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development
• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed