Sales Shift Lead

Nirvana Center Dispensaries • Phoenix, AZ

21h • Onsite

About The Position

Join the Nirvana Cannabis Team as a Sales Shift Lead. Are you ready to grow your career in one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're creating meaningful customer experiences, educating our community, and shaping the future of cannabis retail. As a family-owned and operated company, we pride ourselves on fostering a welcoming, supportive, and inclusive environment for both our customers and our team. We celebrate individuality and the unique strengths each person brings, and we're committed to helping our staff build a strong foundation in the cannabis industry. If you're ready to step into leadership, the Sales Shift Lead role is your opportunity to make an impact. As a Sales Shift Lead, you'll help keep our dispensary running smoothly during your assigned shifts. You'll guide the sales team through busy days, ensure compliance with state and company regulations, and step in wherever needed to maintain efficient operations. From supporting team members to ensuring every customer leaves satisfied, you'll serve as both a leader and a hands-on contributor.

Requirements

• High School Diploma or GED
• At least one year of cannabis retail leadership experience preferred
• Ability to stand and walk for extended periods and lift up to 30 lbs
• Must meet all state requirements for cannabis industry employment

Nice To Haves

• Strong multitasker who thrives in a fast-paced retail environment
• Detail-oriented, with solid organizational and problem-solving skills
• Experienced in cannabis retail leadership (1+ year preferred)
• Confident in guiding, training, and motivating team members
• Committed to delivering an outstanding customer experience every shift

Responsibilities

• Train and coach team members, helping them grow into confident, knowledgeable sales professionals
• Monitor sales transactions to ensure accuracy, compliance, and exceptional customer service
• Lead by example by actively supporting the sales floor during peak hours
• Handle cash management responsibilities, returns, and register closings with precision
• Create and manage daily break schedules to ensure seamless shift coverage
• Delegate tasks, motivate your team, and foster a positive, accountable shift culture
• Ensure compliance with all state regulations and company policies

Benefits

• Training
• Mentorship
• Advancement opportunities into higher leadership roles such as Lead Supervisor, Store Manager, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED