Sales & Service Specialist
About The Position
The Sales and Service Specialist is the first impression of Golf Ranch—combining exceptional hospitality, product knowledge, and a natural ability to connect with guests. This person thrives on delivering great service while guiding guests toward experiences that enhance their time on-site, whether that’s learning about Ranch Pass memberships, events, or the perfect way to spend a bucket of balls. Our ideal team member is curious, service-minded, and confident in communicating with guests. You’ll be the go-to person for questions, recommendations, and transactions—helping guests feel informed, valued, and excited to return.
Requirements
- A warm, approachable personality with strong communication skills
- Ability to multitask and maintain professionalism in a fast-paced setting
- Comfort learning new systems (POS, booking, or membership platforms)
- Schedule flexibility including evenings, weekends, and holidays
Nice To Haves
- Passion for golf, sports, or community-driven experiences
- Experience in point-of-sale, booking, or CRM software
- Customer service or retail experience, ideally in hospitality, recreation, or entertainment
Responsibilities
- Greet guests warmly, assist with check-in, and make sure everyone feels welcome from the moment they arrive
- Provide accurate, friendly information about Golf Ranch offerings, including memberships,events, and promotions
- Build genuine connections with guests, fostering a sense of belonging and enthusiasm for the Golf Ranch community
- Guide guests toward purchases that enhance their visit, from memberships to gift cards and experiences—always focusing on connection over pressure
- Accurately handle transactions, payments, and inquiries at the front desk with professionalism and efficiency
- Promote ongoing programs and events with enthusiasm and knowledge
- Support the flow of daily operations, assisting across the range, concession, or retail area as needed
- Work closely with teammates and managers to ensure a smooth guest experience and seamless communication across shifts
- Contribute ideas to improve sales processes and service delivery
- Assist in preparing for and supporting special events, leagues, and group outings
- Bring energy and attention to detail to make every event feel well-run and memorable
Benefits
- Competitive hourly pay
- Unlimited free buckets to enjoy outside of work
- 50% off food and beverages
- 25% off merchandise and retail
- One free on-shift meal from our beloved concession container
- Predictable scheduling you can plan around
- On-the-job training and career development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
