Sales & Service Coordinator

MCR Hotels•Miami, FL

15h•Hybrid

About The Position

The Sales + Service Coordinator will play an important role in the overall success of our sales team. The ideal candidate will have the ability to connect with people in a meaningful way. They will have a hands-on approach that will contribute to satisfied and loyal clients.

Requirements

Must have a positive attitude and willingness to learn.
Sales experience in hospitality or in a related field.
Possess highly developed verbal & written communication skills.
Ability to influence others, negotiate, provide friendly service and possess professional selling skills.
Must be able to work independently and simultaneously manage multiple tasks.
Must have attention to detail, meet deadlines and demonstrate strong organization and presentation skills.
Read, write, understand and communicate with others effectively using the English language.
Read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals.
Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
Ability to speak effectively in English before groups such as customers or employees.
Read and interpret business records and statistical reports in English.

Responsibilities

Respond to group inquiries and other requests in a timely manner
Block groups in hotel systems
Prepare, show rooms, and give tours to walk-in clients
Create and distribute flyers for special events
Oversee group blocks and rooming lists, ensuring accuracy using our reservation system
Route billing, payments, etc.
Prepare reports for revenue management and sales teams
Assist with scheduling and servicing meeting rooms as needed
Order and inventory sales amenities and supplies
Provide support and sales insight
Other duties as assigned by management