Sales & Service Advisor

Big Brand Tire & Service • Los Angeles, CA

59d • $22 - $29

About The Position

Big Brand Tire & Service is hiring a Service Advisor to help deliver an exceptional customer experience. The role serves as the liaison between customers and technicians, explaining mechanical findings and making clear service recommendations. The advisor sells tires, wheels, repairs, warranties, and other services, while building customer relationships and supporting smooth shop operations.

The position offers an hourly rate plus commission and overtime opportunities. Benefits include paid vacation and holidays, medical, dental, vision, life, and supplemental insurance, a 401(k) with company match, employee discounts, referral bonuses, ASE reimbursement, and career-growth opportunities, including potential progression into Service Manager or management roles.

Requirements

• 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Flexible availability, including weekends.

Nice To Haves

• Motivation to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
• Sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Help maintain showroom and inventory standards.
• Work with the team to keep operations smooth, efficient, and safe.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Service Manager or management roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed