Sales & Service Advisor

Big Brand Tire & Service•Tucson, AZ
•$21 - $30

About The Position

The Sales & Service Advisor helps deliver an exceptional customer experience at Big Brand Tire & Service. The role greets guests, explains technicians’ findings in clear terms, and recommends tires, wheels, repairs, warranties, and other services. Advisors also perform visual inspections, document findings, build customer relationships, help maintain showroom and inventory standards, and work with the team to keep operations smooth, efficient, and safe. The position offers hourly pay plus commission and overtime opportunities, and potential career progression into Service Manager or other management roles.

Requirements

  • 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and a transferable sales background.
  • Proven ability to sell services and build trust.
  • Strong communication and organizational skills.
  • Self-starter with problem-solving ability and team spirit.
  • Valid driver’s license.
  • Ability to lift 70 pounds.
  • Flexible availability, including weekends.

Nice To Haves

  • Hungry to learn, grow, and lead.

Responsibilities

  • Greet every guest and deliver a world-class service experience.
  • Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
  • Sell tires, wheels, repairs, warranties, and services.
  • Perform visual inspections and document findings.
  • Build lasting relationships with customers.
  • Help maintain showroom and inventory standards.
  • Partner with the team to keep operations smooth, efficient, and safe.

Benefits

  • Competitive hourly rate plus commission and overtime opportunities.
  • Paid vacation and holidays.
  • Medical, dental, vision, life, and supplemental insurance.
  • 401(k) with company match.
  • Employee discounts.
  • Referral bonuses.
  • ASE reimbursement.
  • Career growth opportunities, including progression into Service Manager or management roles.
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