Sales & Service Advisor
About The Position
The Sales & Service Advisor delivers a high-quality customer experience by greeting guests, explaining service needs, and recommending automotive products and services. The advisor serves as a liaison between customers and technicians, performs and documents visual inspections, and sells tires, wheels, repairs, warranties, and other services. The role also supports customer retention, showroom and inventory standards, and smooth, efficient, and safe shop operations. The position offers opportunities for career growth, including progression into Service Manager or other management roles.
Requirements
- 1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
- Proven ability to sell services and build trust.
- Strong communication and organizational skills.
- Self-starter with problem-solving ability and team spirit.
- Valid driver’s license.
- Ability to lift 70 lbs.
- Flexible availability, including weekends.
Nice To Haves
- Willingness to learn, grow, and lead.
Responsibilities
- Greet every guest and deliver a world-class service experience.
- Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
- Sell tires, wheels, repairs, warranties, and services.
- Perform visual inspections and document findings.
- Build lasting customer relationships.
- Help maintain showroom and inventory standards.
- Partner with the team to keep operations smooth, efficient, and safe.
Benefits
- Competitive hourly rate plus commission and overtime opportunities.
- Paid vacation and holidays.
- Medical, dental, vision, life, and supplemental insurance.
- 401(k) with company match.
- Employee discounts.
- Referral bonuses.
- ASE reimbursement.
- Career growth opportunities, including progression into Service Manager or management roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
