WEEKEND Sales - Retail Counter (Weekend plus 1 or 2 weekdays)

Pick Your PartFort Wayne, IN
Onsite

About The Position

Responsible for providing a superior customer service experience to all walk-in customers. This is a part-time position to start with the possibility of full-time. Good attendance is crucial. The role involves in-person sales, parts identification using inventory software, processing transactions, communicating with parts pullers, merchandising, and managing core returns and warranty claims. Other duties may be assigned.

Requirements

  • SATURDAY, SUNDAY AND HOLIDAY AVAILABILITY A MUST
  • Good attendance is crucial
  • Strong customer service background
  • Ability to communicate effectively
  • Ability to establish priorities and demonstrate effective time-management skills.
  • Ability to work in a team-oriented environment.
  • Attentive to detail and ensure accuracy in work assignments.
  • Strong problem-solving skills.
  • Flexibility to work variable schedules, including weekends.

Nice To Haves

  • High School or G.E.D. Equivalent preferred.
  • College coursework desired.
  • Prior automotive experience and knowledge of automotive parts preferred.
  • Two to three years of prior customer service relations preferred.

Responsibilities

  • Provide immediate, high-quality service to all walk-in retail and wholesale customers.
  • Use inventory software to help customers find exact matches for their vehicles.
  • Actively manage the front counter area, processing cash and credit transactions using POS systems.
  • Communicate directly with parts pullers to retrieve parts for customers.
  • Set up and maintain physical displays of popular parts to drive impulse sales.
  • Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims.
  • Assume other duties as assigned.
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