Sales / Restaurant Associate

7-Eleven • Portage, IN

5d • Onsite

About The Position

This role is responsible for providing excellent customer service, handling sales transactions accurately, maintaining store cleanliness and safety, and managing inventory. The associate will interact with customers, handle money, ensure compliance with company policies and legal requirements, and perform various operational duties to support the store's functions. The position requires flexibility in working hours, including nights, weekends, and holidays, as the stores operate 24/7. Reasonable accommodations are available for individuals with disabilities to perform essential job functions.

Requirements

• High School/GED
• 1+ years of relevant work experience.
• Maintains current food handlers or food safety certification.
• Demonstrates sales and customer services skills.
• Ability to read and interpret documents such instructions and manuals.
• Ability to write routine reports and to speak effectively before customers and employees.
• Strong mathematics ability.
• Ability to exercise sound judgment and work with minimum supervision.
• Ability to perform basic computer skills.
• Reliable transportation for scheduled shifts.
• Must be authorized to work in the United States.
• Must meet the minimum age requirements as defined per company policy.
• Committed to work assigned hours and/or adjust work schedule as requested by manager.
• Must be able to work flexible hours (nights, weekends, and holidays.)
• Frequent walking and standing with occasional reaching, stooping, and sitting, kneeling, crouching, squatting and climbing, including climbing ladders.
• Ability to perform repeated bending, standing, reaching, pushing and pulling.
• Ability to bend at the waist with some twisting.
• Occasional lifting, carrying, pushing and pulling of up to 50 pounds.
• The ability to multi-task.
• Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.

Responsibilities

• Provides prompt, courteous customer service by discovering guest’s needs.
• Reacts and reports to customer complaints tactfully and promptly.
• Handles liquids, and certain cleaning solvents.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all products offerings and promotions.
• Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.).
• Performs other duties as assigned.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
• Uses suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers.
• Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security.
• Looks for and eliminates safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, etc.).
• Complies with all food safety behaviors including proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures.
• Assists management in vendor check-in.
• Maintains merchandise including proper rotation, storage, stocking, and pricing promptly/accurately.
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED