T-Mobile - Sales Representative - Madison Heights, VA

United Wireless•Madison Heights, VA

About The Position

Join a team of experts who bring the United Wireless brand to life. Build excitement around products and services, provide personalized recommendations based on customer needs, and deliver world-class customer service in every interaction. Develop expertise in devices, services, and customer solutions, and complete training programs to advance toward becoming a Certified Sales Representative. Thrive in a fast-paced environment, engaging customers with technology and working toward sales and service goals. This is an hourly position with competitive pay based on experience and qualifications. Employees are eligible to earn uncapped commission, with total compensation varying based on hourly wages, sales performance, and commission earnings. United Wireless is a wireless retailer headquartered in Farmington Hills, Michigan. Established in 2007, the company has grown to more than 125 locations in 13 states. Its stated values include excellence, opportunity, teamwork, growth, innovation, and fostering an inclusive, supportive workplace.

Requirements

  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • High school diploma, GED, or equivalent required.
  • Reliable transportation required.
  • Flexible schedule required for full-time employees.
  • No prior experience is necessary.
  • Passion for helping customers and providing excellent service.
  • Ability to stand for extended periods and perform physical tasks as needed.

Responsibilities

  • Help customers find personalized solutions by delivering exceptional customer service.
  • Demonstrate the latest technology, products, and services in-store and through digital channels.
  • Collaborate with team members to improve skills and achieve performance goals.
  • Maintain high service standards for a seamless customer experience.
  • Support team initiatives and contribute to a positive work environment.
  • Follow company policies and procedures.
  • Help create a productive, customer-focused workplace.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Paid time off (PTO)
  • Employee phone discount on service
  • Additional T-Mobile perks
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