TX - Sales Representative

Rentafence Wholesale•Rice, TX

About The Position

Rentafence Wholesale, Inc. is seeking a Sales Representative to sell fence products and manage customer accounts. The role serves fence contractors and retailers, providing professional, pleasant, and timely communication to customers and company representatives. The representative works closely with teammates and management and is expected to meet or exceed service, sales, and retention goals. Making outbound calls to upgrade clients and develop new business is an important part of the position. The role also supports order coordination, marketing, customer and vendor records, billing-related follow-up, and a safe, effective work environment. A full job description will be provided during the interview process.

Requirements

  • At least two years of experience in inside sales or customer service; experience in a building materials contractor or retailer environment is ideal.
  • Strong sales skills and the ability to build relationships with prospective and existing customers.
  • Experience with customer billing, accounts receivable, and accounts payable.
  • Advanced knowledge of Microsoft Office programs and the ability to learn new software applications.
  • Ability and willingness to work in a fast-paced environment.
  • Superior verbal and written interpersonal communication skills.
  • Ability to manage oneself and assigned tasks effectively.
  • Valid Class C driver’s license and a satisfactory, safe driving record; must possess and maintain it.
  • Resourcefulness and a professional manner.
  • Knowledge of company inventory assets and proper cleaning and repair of those assets.
  • Ability to read and interpret operating instructions and procedure manuals.
  • Ability to write simple reports and business correspondence and present information effectively and respond to questions from managers, vendors, and other employees.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to calculate rates, discounts, interest, and percentages.
  • Ability to apply fractions, percentages, and ratios to practical situations.
  • Common-sense judgment to follow written, oral, or diagrammed instructions and resolve problems involving several concrete variables in standardized situations.

Nice To Haves

  • Bilingual ability.
  • A collaborative, team-based management style is preferred.

Responsibilities

  • Manage incoming calls and respond professionally and promptly to requests for estimates and quotes.
  • Provide helpful, prompt, and professional customer service.
  • Use the CRM to manage the customer base.
  • Help schedule freight for orders and coordinate delivery scheduling with the order fulfillment team.
  • Assist with marketing campaigns to increase revenue.
  • Cover phones on weekends as needed.
  • Make ongoing outbound calls to potential leads and upgrade clients; source new customers and follow up on leads.
  • Build the book of business and achieve sales goals by identifying customer needs, analyzing the market, and initiating a sales plan.
  • Manage customer needs and ensure customer satisfaction.
  • Maintain the integrity of customer and vendor files, including documents and communication notes.
  • Make collection calls as needed.
  • Support the company’s image through positive collaboration with customers, the community, and employees.
  • Maintain high safety standards and contribute to a positive, safe, and effective work environment.
  • Complete other projects and tasks assigned by management.
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