Sales Representative (Chicago)

Exoticca•Chicago, IL
•Hybrid

About The Position

Exoticca is an online travel agency focused on long-distance travel experiences and a commitment to creating life milestones. Its B2B Sales Team develops and grows a network of Travel Advisors and agency partners across North America through field sales, training, account activation, and relationship management. The Sales Representative (B2B) is a field-based role focused on developing Exoticca’s Tier 2 and Tier 3 agency accounts (Silver and Bronze) within an assigned territory. The role emphasizes in-person agency visits, account activation, and frequent market coverage. Working with Business Development Managers and the broader B2B Sales Team, the representative provides commercial attention, product education, and support to help agency accounts increase engagement and bookings.

Requirements

  • 1–2 years of experience in sales, business development, or account management in the travel industry.
  • Strong commercial mindset and enthusiasm for developing customer relationships.
  • Comfort spending significant time in the field visiting travel agencies.
  • Self-motivated and able to manage a territory and daily visit schedule independently.
  • Strong communication, interpersonal, and presentation skills.
  • Comfortable conducting small-group presentations, product training, and webinars.
  • Organized and disciplined in managing follow-ups and CRM activity.
  • Comfortable working in a dynamic, fast-changing, international environment.
  • Willingness to learn, receive hands-on coaching, and develop within the organization.
  • Availability to travel regularly throughout the assigned territory and occasionally attend industry events and FAM trips.

Nice To Haves

  • Travel-industry experience is preferred, though candidates with strong sales potential and a genuine interest in travel are also considered.
  • Fluency in Spanish.

Responsibilities

  • Visit travel agencies regularly across the assigned territory, maintaining consistent and frequent field presence.
  • Manage and develop a portfolio primarily composed of Silver and Bronze (Tier 2 and Tier 3) accounts within Exoticca’s Loyalty Program.
  • Build relationships with Travel Advisors and agency teams and serve as their day-to-day commercial point of contact.
  • Activate and grow existing accounts, supporting Travel Advisors from registration to first booking and toward more frequent production.
  • Identify opportunities to reactivate dormant and low-producing accounts.
  • Educate Travel Advisors on Exoticca’s destinations, products, promotions, booking tools, and Loyalty Program.
  • Conduct in-person product presentations, agency trainings, and webinars.
  • Identify potential new agency partners and support acquisition and account activation.
  • Promote group opportunities and identify potential group business within the assigned portfolio.
  • Attend relevant trade shows, industry events, conferences, and FAM trips when required.
  • Maintain accurate, up-to-date CRM information on account activity, visits, and commercial opportunities.
  • Work with Business Development Managers to identify accounts with significant growth potential that may need additional commercial support.
  • Meet agreed activity and performance KPIs, including agency visits, account activation, booking activity, and portfolio development.

Benefits

  • Competitive compensation package in line with job responsibilities and experience.
  • Travel packages at reduced prices.
  • English/Spanish lessons.
  • Biannual company parties.
  • Referral bonus.
  • Opportunity to join a fun, motivated multicultural team at an agile and rapidly growing organization.
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