Sales Representative (Chicago)

Exoticca•Chicago, IL

8d•Hybrid

About The Position

Exoticca is an online travel agency focused on long-distance trips and extraordinary travel experiences. Its B2B Sales Team grows the company's network of Travel Advisors and agency partners across North America through field sales, training, account activation, and relationship management. The Sales Representative is a field-based role responsible for developing Tier 2 and Tier 3 (Silver and Bronze) agency accounts in an assigned territory. Working with Business Development Managers and the broader B2B Sales Team, the representative provides regular commercial attention, product education, and support to increase agency engagement and bookings. The role emphasizes frequent in-person visits, account activation, and intensive market coverage.

Requirements

One to two years of experience in sales, business development, or account management in the travel industry.
Strong commercial mindset and enthusiasm for developing customer relationships.
Comfort spending significant time in the field visiting travel agencies.
Self-motivated and able to manage a territory and daily visit schedule independently.
Strong communication, interpersonal, and presentation skills.
Comfortable conducting small-group presentations, product training, and webinars.
Organized and disciplined in managing follow-ups and CRM activity.
Comfortable working in a dynamic, fast-changing, and international environment.
Willingness to learn, receive hands-on coaching, and develop within the organization.
Available to travel regularly throughout the assigned territory and occasionally attend industry events and FAM trips.

Nice To Haves

Travel industry experience is preferred, though candidates with strong sales potential and a genuine interest in travel are also considered.
Fluency in Spanish.

Responsibilities

Visit travel agencies regularly throughout the assigned territory and maintain frequent field coverage.
Manage and develop a portfolio primarily consisting of Silver and Bronze (Tier 2 and Tier 3) accounts in Exoticca's Loyalty Program.
Build relationships with Travel Advisors and agency teams as their day-to-day commercial contact.
Activate and grow existing accounts, supporting advisors from registration to their first booking and toward more frequent production.
Identify opportunities to reactivate dormant and low-producing accounts.
Educate Travel Advisors about Exoticca destinations, products, promotions, booking tools, and Loyalty Program.
Conduct in-person product presentations, agency training sessions, and webinars.
Identify potential new agency partners and support their acquisition and activation.
Promote group opportunities and identify potential group business within the assigned portfolio.
Attend relevant trade shows, industry events, conferences, and FAM trips when required.
Maintain accurate, current CRM information on account activity, visits, and commercial opportunities.
Work with Business Development Managers to identify accounts with significant growth potential that may need additional commercial support.
Meet agreed activity and performance KPIs, including agency visits, account activation, booking activity, and portfolio development.