Sales Representative Project Services

CleanHarbors•Chicago, IL

About The Position

Clean Harbors is hiring a Project Services Business Development Manager to grow, expand, and maintain a specific line of business, including Remediation, Waste Projects, Filtration, and PFAS Total Solutions. This position serves as the point of contact for customers interested in contracting for the relevant services or products. When a customer has an assigned Account Manager, the role provides specialist support; otherwise, it is the primary owner of the customer relationship. The role sells and supports services in its line of business, develops customer relationships and account plans, scopes and quotes projects, negotiates and drafts contracts, and monitors sales and profit-and-loss goals. It also works with operations, customer service, and other salespeople to deliver strong customer service and cross-selling opportunities. Travel between 30% and 50% of the time is required.

Requirements

Bachelor’s degree in business administration or a related field.
Previous industry sales experience.
Ability to prioritize accounts with the highest opportunity.
Numerical literacy and understanding of the industry and company.
Selling and negotiation skills, including understanding and following through on client needs and leveraging organizational resources.
Relationship-building skills.
Effective written, oral, and interpersonal communication skills.
Professionalism and courtesy.
Accountability for completing job responsibilities and supporting other team members.
Ability to travel between 30% and 50% of the time.

Responsibilities

Promote revenue and margin growth.
Sell products and services to clients in the assigned line of business.
Negotiate and draft contracts; scope and quote projects in the line of business of expertise.
Promote knowledge development and dissemination, continually learn about the line of business, and formalize knowledge for broader dissemination.
Support training of other sales personnel in the relevant line of business.
Send inputs for and review sales budgets for accounts under responsibility.
Develop account plans for important customers.
Monitor progress toward sales and profit-and-loss goals.
Work with other salespeople to increase cross-selling.
Ensure customer satisfaction by working with operations and customer service to deliver exceptional service.
Handle customer disputes and conflicts and troubleshoot with clients.
Manage contracts and customer relationships effectively, including leading contract management and revenue collection and documenting customer information and interactions.
Perform other duties as assigned.