Sales Representative II

Incora•Wichita, KS

2d•Onsite

About The Position

Incora is seeking an exceptional customer service professional to join us as a Sales Representative. As a leading supply chain solutions business in the aerospace industry, customers are at the heart of our business. The Sales Representative is accountable for pursuing knowledge and understanding of Incora’s products, sales philosophy and practice, with the goal of becoming a primary point of contact for customer inside sales coverage. This role involves applying sales initiatives, policies, and programs in support of business plans and strategic objectives to meet annual department and individual goals. The Sales Representative will manage customer accounts, process RFQs/orders, maintain relationships, and drive revenue growth through responsive sales support and account management. A passion for Incora Values and exceeding customer expectations is essential.

Requirements

Sales or customer service experience.
Strong communication and negotiation skills.
ERP/CRM experience (SAP, Oracle, etc.).
Ability to multitask in a fast-paced environment.
Strong Excel / reporting skills.

Nice To Haves

Aerospace, distribution, or supply chain background preferred.

Responsibilities

Serve as primary day-to-day contact for assigned customers.
Respond to RFQs (requests for quote) in a timely manner.
Prepare pricing and quotations.
Follow up on open quotes to convert opportunities into orders.
Process purchase orders and sales orders accurately.
Resolve customer issues related to pricing, shortages, delays, or returns.
Maintain regular communication with customers.
Identify growth opportunities within existing accounts.
Coordinate with Outside Sales / Account Managers.
Review customer spend trends and buying patterns.
Support contract pricing and long-term agreements.
Work with purchasing, planning, warehouse, and suppliers on delivery commitments.
Expedite late orders and manage backorders.
Provide order status updates and shipment tracking.
Assist with inventory solutions and stocking programs.
Maintain CRM / ERP records.
Track bookings, sales, margins, and pipeline.
Support month-end revenue goals and AOP targets.