Sales Representative - Group Charter

Aston Carter • Town of Hempstead, NY

8d • $65,000 - $65,000 • Hybrid

About The Position

The Sales Representative – Group Charter role focuses on managing private jet charter bookings for group travel from initial inquiry through to completion, while delivering a high-quality client experience. You will build and maintain strong relationships with a diverse client base, proactively generate new business through outbound sales activities, and travel on board charters and to industry events as needed. This position blends inside sales, customer service, and aviation expertise in a fast-paced, collaborative environment with clear opportunities for career growth.

Requirements

• Outstanding written and verbal communication skills, with the ability to engage clients clearly and professionally.
• Excellent phone etiquette and confidence in conducting high-volume outbound and inbound calls.
• High attention to detail when managing bookings, documentation, and client information.
• Confident and self-motivated, with a strong drive to achieve sales targets and deliver exceptional client service.
• Willingness to learn and adapt in a dynamic environment with evolving client needs and market conditions.
• Creative thinker who can generate solutions and add value to the client experience.
• Strong passion for building client relationships and delivering a high-level client experience.
• Genuine interest in aviation and sales, with the desire to grow expertise in private jet charter services.
• Customer service experience, ideally supporting high-profile or complex client needs.
• Sales experience in inside sales or call center environments, including cold calling and outbound prospecting.
• Proficiency with Microsoft Office applications for communication, documentation, and reporting.

Responsibilities

• Travel on board charter flights and attend conferences and industry events as required to support client relationships and business development.
• Manage charter bookings from initial inquiry through to completion, ensuring a seamless experience for clients at every stage of the process.
• Demonstrate an expert understanding of aircraft options and the chartering process to advise clients and tailor solutions to their needs.
• Conduct outbound sales activities, including sales calls, emails, and in-person visits, to proactively target assigned prospect and client lists.
• Provide high-quality customer service to a diverse client base, including large corporations, government and relief agencies, and sports and entertainment organizations.
• Oversee flight departures through flight watching and monitoring, which may occasionally involve working during unsociable hours to ensure smooth operations.
• Build wide and effective networks of contacts inside and outside the organization to support sales growth and client retention.
• Make effective use of established processes and tools to influence and persuade clients and stakeholders, driving successful outcomes and closing deals.
• Prepare and deliver presentations and undertake public speaking with confidence and professionalism when engaging clients and partners.
• Produce a range of solutions to client problems, thinking creatively to add value while controlling costs and considering profit and loss implications.
• Stay up to date with market trends in aviation and charter services, using this knowledge to inform sales strategies and client recommendations.
• Maintain high standards of quality in all aspects of work and consistently achieve project and booking goals.
• Adapt to working within a team environment, consult colleagues as needed, and communicate proactively to ensure alignment and effective collaboration.
• Balance the demands of work and personal life while meeting role expectations and contributing positively to the team culture.
• Utilize Microsoft Office and call center systems to manage client communications, documentation, and reporting.
• Participate fully in training and mentoring programs, applying new skills and knowledge to enhance performance and progress through defined career levels.

Benefits

• 20 days in PTO for each year plus paid sick time
• 12 paid public holidays
• Additional paid leave for your birthday, wedding, moving, holiday shopping and more!
• Affordable health, dental and vision insurance plans
• 401K retirement savings plan with generous employer match!
• Life insurance
• Paid maternity and paternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed