Sales Representative - Coil Coatings

Sherwin-Williams•Pittsburgh, PA

1d•Hybrid

About The Position

The Sales Representative executes sales strategies to grow market share through the development of relationships, close of new business, maintaining current customers, and effectively selling new Sherwin-Williams product technologies. Performs moderate to advanced sales, market, and account management activities, with an emphasis on sales volume and customer growth. Responsibilities may include servicing customer business, developing sales and related business strategies, and developing relationships with site management, including upper management. The Sales Representative may require assistance on complex accounts, working with multiple levels of customer management, and managing a territory, region, or product group of moderate complexity or scope. Additional Details: This position requires a minimum of 50% travel. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a Bachelor’s Degree in Sales, Business disciplines, Science disciplines or Liberal Arts

Nice To Haves

Have a minimum of one (1) year of B2B industrial environment product/service sales experience
Have Coil Coatings Product and Application Familiarity
Have a minimum of two (2) years of direct or adjacent industry sales experience
Have a background in technology, technical service and/or customer service

Responsibilities

Meet Financial Goals
Develop sales and related business strategies for the territory, region, or product group and requires some management oversight; sales area is generally moderate in size and scope, has a reasonable sales volume, and typically includes multiple business segments.
Consistently drive top-line sales to achieve territory, area, or regional financial goals
Increase market share to maximize sales and profits
Effectively understand and challenge competitor products and sales
Track, monitor, and maintain sales growth on weekly, monthly, and/or yearly basis
Achieve sales growth goals through current customers as well as through consistent development of new business
Negotiate pricing to meet customer needs and team financial goals
Analyze sales and market data to understand where to expand market share
Prospect and Develop New Customers
Utilize the Sherwin-Williams Sales Process to develop plans to effectively understand and meet prospective customer needs
Develop contacts and relationships with new and existing customers to sell products, introduce new or alternative product lines, and grow sales; receives direction on complex accounts.
Conduct demonstrations/trials to promote or sell product to new customer
Provide customer service when conducting customer calls/visits to gain new customers
Conduct cold calls/visits to ensure prospective customer understands current and new product
Maintain Current Customers
Utilize the Sherwin-Williams Sales Process to develop strategic plans to effectively understand and meet current customer needs
Ensure retention of existing business by developing working relationships with site-management, including upper management, and performs related account management activities; utilizes technical service personnel to perform day to day account management activities when appropriate.
Close customer deals in accordance with company policies and procedures
Provide customer service when conducting customer calls/visits to maintain current customer relationships and ensure satisfaction
Prioritize current customer calls/visits to ensure deals are closed
Partner with Technical Services Representatives to troubleshoot customer complaints and concerns
Build and maintain relationships with customers to gain trust and create positive view of the organization
Manage Time Effectively
Plan current and future sales strategies to aid in goal achievement
Effectively use the Customer Relationship Management (Salesforce.com) system to prepare for and schedule customer calls, meetings, follow-ups, etc.
Coordinate customer visits and sales efforts with team members to ensure sales are maximized
Schedule and plan for meetings with internal departments to understand product composition, features, and functionality (e.g. Marketing, R&D)
Respond to questions and concerns from customers, applies a working understanding of product lines and application methods, and ensures customer satisfaction; receives direction from other personnel on a limited basis.
Serve as a lead to technical service representatives or other staff to perform account maintenance activities, which includes prioritizing and assigning work and determining work direction.

Benefits

health benefits, such as medical, dental and vision coverage
Flexible Spending Accounts (FSAs)
disability coverage
security, retirement and saving benefits
a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays
0-10 paid holidays throughout the calendar year, including 1 floating holiday
In the year of hire, 3-13 paid vacation days, prorated based on hire date, including a minimum of 3 frontloaded paid “flex” days which can be used for unplanned absences, such as sick days.
Employees who work within the state of Washington will accrue paid sick leave at an accrual rate of 1 hour per every 40 hours worked
Employees who work within the city of Seattle, Washington will accrue paid sick leave at a rate of 1 hour per every 30 hours worked
4 workweeks (on a 12 month rolling calendar period) of paid Military leave for employees who are absent from work due to service in the uniformed services
5 days of paid Bereavement Leave following the death of an immediate family member and 3 days of paid Bereavement Leave following the death of any other family member
After one year of employment, two weeks of Paid Parental Leave following the birth, adoption, or placement of a foster child