Sales Relationship Manager

MarketAxess•Chicago, IL
•Hybrid

About The Position

MarketAxess is seeking a Sales Relationship Manager to join their Chicago-based client sales team. This role is dedicated to marketing MarketAxess' products and services to a client base with unique needs. The successful candidate will focus on removing barriers to adoption, improving execution outcomes, and driving consistent growth in dealer-initiated activity. The role involves consistent day-to-day dealer coverage, including regular interaction with trading desks and structured performance reviews. A key aspect of this role is the active use of AI and data-driven workflows to identify opportunities, improve efficiency, and scale coverage across the dealer network.

Requirements

  • 6+ years of experience in a sales capacity, fixed income experience required
  • Prior broker/dealer, buy-side firm, or other electronic trading venue experience
  • Detailed knowledge of the fixed income markets, preferably investment grade, high yield, Emerging Markets, leveraged loans, credit derivatives and fixed income ETFs
  • Knowledge of the MarketAxess platform and product suite
  • Series 7 & 63 required
  • Experience working with technology groups, becoming familiar with infrastructure, components and workflow
  • Ability to interact and provide insight to line-traders and trading management
  • Strong leadership qualities with outstanding interpersonal, communication and influencing skills (eg. negotiation, consultative skills)
  • Excellent collaborative skills and ability to successfully partner across functions and lines of business
  • High agency mindset that takes initiative, can handle objections, and create opportunities.
  • Passion for electronic trading and the resilience to effectively promote its continued evolution through MarketAxess products
  • Ability to be in office as needed per company requirements
  • Travel required for training and customer engagement

Responsibilities

  • Act as a senior advisor internally and externally and provide primary coverage to MarketAxess' largest and most complex customers
  • Create and execute a business plan for large/important/complex clients, territories or accounts; creates the vision/strategy
  • Consistently demonstrate long-term year over year revenue and volume growth across new and existing initiatives
  • Be viewed as a team leader and provide mentorship to Sales Relationship Managers
  • Sell MarketAxess trading capabilities to current and potential customers, focusing on investment grade and high yield
  • Be an expert on the market, anticipate customer needs, and pursue opportunities to increase market share
  • Maintain customer relationships and a sizable book of business; routinely interact with Heads of Trading (Trading management)
  • Proactively identify solutions that can help customers grow their business and drive new revenue
  • Present executive level presentations and metrics to communicate team strategy, accomplishments and goals
  • Develop, pursue and push through to closing, high value opportunities
  • Conduct detailed needs assessment for prospective partners focused on their business needs and strategic priorities
  • Oversee daily and weekly activities, pipelines, forecasts and closed deals to ensure above quota results based on successful pipeline management
  • Automate routine tasks such as reporting, account analysis, and meeting preparation
  • Generate tailored insights, summaries, and dealer materials using AI tools
  • Improve speed and quality of decision making by combining AI outputs with market understanding
  • Experiment with new AI enabled workflows to enhance client engagement and execution outcomes
  • Partner with internal teams to support adoption of data driven and AI enabled solutions

Benefits

  • Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.
  • Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days
  • Generous Parental Leave: Up to 20 weeks fully paid leave
  • 401(k): Dollar-for-dollar employer match up to $17,500
  • Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount
  • Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more
  • Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location
  • Tuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakers
  • Core benefits: Highly competitive medical, dental, and vision programs
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