Sales & Recruiting Admin, Entry Level

The Professional Tree Care Company•Berkeley, CA

2d•Hybrid

About The Position

Join a fast-moving team in the tree care industry as a part-time Administrative Assistant who splits their time between making outbound sales calls and learning to become a recruiter. This is a hybrid role that requires strong writing/editing, accurate typing, personable phone outreach, and reliable transportation for local errands around Berkeley. In all cases, our S&RA will be highly computer savvy, have experience working or volunteering in a role that required them be in contact with many people daily (retails, customer service, grocery store clerk, bartender, etc.). Reporting to our Chief People & Strategy Officer, you will spend the first two hours of our day supporting our Client Services Manager by contacting clients to confirm they’ve received their written estimates. Later, you’ll follow up with anyone who has not yet accepted a project bid and will do post-project email survey to ensure our clients consistently appreciate our services and would recommend us to others. During the second portion of your day, you’ll work inside our ATS (Applicant Tracking System) to find great matches to our open positions. You’ll send out surveys, learn to read survey results, schedule then hold phone interviews, and pass the best candidates forward for review.

Requirements

Associate or bachelor’s degree plus excellent written communication and editing skills
Fast and efficient typing
Outgoing, extraverted personality; comfortable making high-volume outbound phone calls and handling rejection professionally
Able to spend roughly 5 hours/day on outbound calls
Reliable personal transportation and willingness to run errands within the Berkeley area
Residence within a 40-minute commute of Berkeley, CA
Strong organizational skills, attention to detail, and ability to multitask across sales and recruiting priorities

Nice To Haves

Bilingual English/Spanish (Commonly required for all jobs in the trades: tree care, construction, HVAC, electrical, plumbing, landscape, etc.)
Experience with CRM (Customer Relationship Management software like Salesforce) or ATS (Applicant Tracking System like Breezy-HR or Workable) platforms
Previous experience making outbound calls

Responsibilities

Outbound sales calling, leads/estimates follow-up, contact existing customers regarding new services, follow up with clients after project completion to understand their experience, document outcomes in CRM
Meet weekly performance targets for calls and candidate pipeline activities
Write and edit clear, concise email templates, job ads, call scripts, interview questions, and candidate communications.
Learn to review candidates, send surveys, learn to interpret survey results, screen candidates, coordinate on-site interviews, and support hiring/onboarding workflow.
Run local errands, deliver/pick up materials, occasionally take job-site photos