Jr. System Admin - Entry Level

Gudel•Ann Arbor, MI

14h•Onsite

About The Position

Build Your IT Career at Güdel Güdel is a global leader in automation, motion control, and robotics solutions. We design and deliver high-performance systems that help manufacturers move, position, and automate with precision. As we continue to support our teams and operations, we are looking for a motivated Junior System Administrator to join our onsite IT team and help deliver reliable, responsive technology support across the business. This is an excellent opportunity for an early-career IT professional who enjoys solving problems, supporting end users, and building a strong foundation in systems administration. In this role, you will work closely with experienced IT team members to support day-to-day technology operations, maintain end-user systems, and contribute to ongoing improvements in infrastructure, security, and support processes.

Requirements

Associate degree, technical certification, or related training in information technology or a similar field.
Approximately 1–2 years of relevant IT support experience, or an equivalent combination of training and hands-on experience.
Experience supporting Windows-based environments and troubleshooting end-user hardware and software issues.
Familiarity with Microsoft Office applications, remote support tools, and basic workstation deployment.
Working knowledge of Active Directory user administration.
Strong communication skills and a customer-focused approach to technical support.
Ability to prioritize tasks, stay organized, and work effectively in a fast-paced environment.
Professional attitude, attention to detail, and willingness to learn from senior team members.

Nice To Haves

Exposure to PowerShell, batch files, or other basic scripting tools is a plus.

Responsibilities

Provide Tier 1–2 onsite technical support for laptops, desktops, Windows operating systems, Microsoft Office applications, and internal business systems.
Monitor and manage the IT ticketing system by resolving assigned requests, following escalation procedures, and supporting service responsiveness.
Set up, deploy, image, and configure computers and other end-user devices to ensure consistent and reliable performance.
Manage user accounts, permissions, and access in Active Directory and other supported systems.
Support employee onboarding and offboarding by preparing hardware, software, and system access.
Assist with software installation, antivirus updates, operating system patching, and basic compatibility testing.
Provide remote and in-person support using approved tools and support procedures.
Track IT assets and maintain accurate documentation for hardware, software, and support processes.
Coordinate with external vendors and manufacturers on device repairs, replacements, and support cases.
Help maintain user guides, standard operating procedures, and other internal IT documentation.
Support continuous improvement efforts, ISO-related requirements, and company security standards.
Perform other related duties as assigned.