Sales & Property Manager, Genuine Work

Weyland Ventures•Louisville, KY

22d•Onsite

About The Position

Genuine Work, a subsidiary of Weyland Ventures, is seeking a Sales and Property Manager to lead the organization. This role is responsible for the successful oversight, direction, and coordination of operations, sales and marketing, reputation management, and community engagement. The manager will focus on reputation and community engagement while building strong relationships with tenants, colleagues, capital partners, and community partners. A primary responsibility is to provide a presence and serve as the point person for managing the day-to-day operations of the co-working space, including managing any hourly teammates assigned to the space. Key areas of emphasis include daily inspections, preventative maintenance, vendor management, and team management. The role requires proactive collaboration to minimize revenue loss from commencement dates. This position generally works Monday – Friday, 9am – 5pm, but may vary based on business needs. The manager will provide day-to-day oversight to co-working tenants, covering areas such as housekeeping, maintenance, community management, and sales and marketing. Responsibilities include the preparation and timely submission of periodic reports as determined by the Corporate Director of Operations. The role is responsible for overall leasing for all co-working spaces and members, maintaining regular communication with tenants to ensure retention, and developing positive relationships with tenants and clients. The manager will address tenant inquiries, concerns, and requests promptly and professionally, conduct periodic property inspections, and implement strategies to enhance tenant satisfaction and retention. Monitoring lease renewals and coordinating renewal letters, and ensuring building-wide repair/maintenance projects are completed timely in coordination with Facilities Maintenance are also key duties. The role involves identifying and resolving problem areas for tenants, following up to confirm resolution, and maintaining ongoing communication to improve performance. Building strong professional relationships is crucial for occupancy and tenant/member enrollment and retention. The manager will communicate and coordinate with tenants/members regarding the operation and maintenance of shared building systems and common areas. A strong understanding of lease and membership terms, including economic points and responsibilities, is required. Ensuring compliance with operating requirements, hours of operation, and use clauses, and minimizing risk by monitoring and managing the space, including lease payments, are essential. The role also requires assuring compliance with contracts pertaining to assigned properties and maintaining positive relationships with the local community, including building a network of business partners and organizations to increase business to Genuine Work. Collaboration with marketing for on-site events, tenant partnerships, holiday operational needs, business development, or other income-generating opportunities is expected. Other duties as assigned.

Requirements

Successful oversight, direction, and coordination of operations, sales and marketing, reputation management, and community engagement.
Building strong, positive relationships with tenants, colleagues, capital partners, and various community partners.
Managing the day-to-day operations of the co-working space.
Managing any hourly teammates specifically assigned to the co-working space.
Daily inspections.
Preventative maintenance.
Vendor management.
Team management.
Proactive work to ensure minimal revenue loss from commencement dates.
Day-to-day oversight to co-working tenants.
Preparation and timely submission of periodic reports.
Overall leasing for all co-working spaces and coworking space members.
Regular communication with all tenants to ensure retention.
Developing and maintaining positive relationships with tenants and clients.
Addressing commercial tenant inquiries, concerns, and requests promptly and professionally.
Conducting periodic property inspections.
Implementing strategies to enhance tenant satisfaction and retention.
Monitoring lease renewals and coordinating renewal letters.
Ensuring building-wide repair/maintenance projects are completed on a timely basis.
Following up with tenants to ensure work is satisfactory.
Identifying and recording problem areas for tenants and proactively working internally to resolve.
Following up with tenants to confirm issues have been resolved.
Maintaining ongoing communication with tenants and members to improve performance.
Building strong, professional relationships.
Communicating and coordinating with tenants/members with respect to the operation and maintenance of shared building systems, common areas, etc.
Developing a strong understanding of lease and membership terms including key economic points and both tenant/member and landlord responsibilities.
Ensuring compliance with requirements including operating requirements, hours of operation and use clauses.
Minimizing risk by monitoring and managing the space in Genuine Work.
Following up with tenants to ensure all lease payments are due/collected.
Assuring compliance with contracts pertaining to assigned properties.
Maintaining a positive relationship with the local community.
Building a network of community business partners and organizations.
Collaboration with marketing for on-site events, tenant partnerships, holiday operational needs, business development or other income generating opportunities.

Responsibilities

Provide presence and serve as the point person for managing the day-to-day operations of the co-working space.
Manage any hourly teammates specifically assigned to the co-working space.
Conduct daily inspections and preventative maintenance.
Manage vendors.
Manage the team.
Work proactively with others to ensure minimal revenue loss from commencement dates.
Provide day-to-day oversight to co-working tenants, including housekeeping, maintenance, community management, and sales and marketing.
Prepare and submit periodic reports.
Oversee the overall leasing for all co-working spaces and coworking space members.
Maintain regular communication with all tenants to ensure retention.
Develop and maintain positive relationships with tenants and clients.
Address commercial tenant inquiries, concerns, and requests promptly and professionally.
Conduct periodic property inspections.
Implement strategies to enhance tenant satisfaction and retention.
Monitor lease renewals and coordinate renewal letters.
Ensure building-wide repair/maintenance projects are completed on a timely basis in coordination with Facilities Maintenance.
Follow up with tenants to ensure work is satisfactory.
Identify and record problem areas for tenants and proactively work internally to resolve.
Follow up with tenants to confirm issues have been resolved.
Maintain ongoing communication with tenants and members to improve performance.
Focus on building strong, professional relationships which can have a significant impact on occupancy and tenant/member enrollment and retention.
Communicate and coordinate with tenants/members with respect to the operation and maintenance of shared building systems, common areas, etc.
Develop a strong understanding of lease and membership terms including key economic points and both tenant/member and landlord responsibilities.
Ensure compliance with requirements including operating requirements, hours of operation and use clauses.
Minimize risk by monitoring and managing the space in Genuine Work.
Follow up with tenants to ensure all lease payments are due/collected.
Assure compliance with contracts pertaining to assigned properties.
Maintain a positive relationship with the local community.
Build a network of community business partners and organizations that can assist in the increase of business to Genuine Work.
Collaborate with marketing for on-site events, tenant partnerships, holiday operational needs, business development or other income generating opportunities.
Perform other duties as assigned.