Sales, Project Coordinator

Alfred Kärcher SE & Co. KG • Aurora, CO

1d

About The Position

This role focuses on building and supporting business relationships with strategic accounts within the Institutional business unit. The Sales, Project Coordinator will serve as the primary contact for customers and sales representatives, offering proactive tracking and enhanced service support. Key responsibilities include managing complex equipment installations, coordinating activities across internal departments and logistics partners to meet deadlines, and collaborating with the Sales Director on strategic approaches and product recommendations for resellers. The role also involves investigating and resolving billing issues and maintaining accurate customer information in the CRM system.

Requirements

• An Associate degree in Business or an equivalent combination of education and experience.
• Previous success in an Inside Sales support role, working closely with operations and customer service teams.
• Exceptional communication skills and a professional telephone personality to develop trust and loyalty with customers.
• High proficiency in MS Office (Word, PowerPoint, Excel, Outlook) and experience with CRM systems.
• A solution-oriented approach with the ability to multi-task and adapt to shifting priorities in a fast-paced environment.

Responsibilities

• Build and support business relationships with strategic accounts across multiple divisions within the Institutional business unit.
• Serve as the primary contact for customers and sales reps, providing proactive tracking and enhanced service support.
• Manage complex equipment installations and coordinate activities across internal departments and logistics partners to meet deadlines.
• Collaborate with the Sales Director on strategic approaches and provide effective product recommendations for resellers.
• Investigate and resolve billing issues while accurately maintaining customer information in the CRM system.

Benefits

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non-exempt employees
• HSA, FSA and 401K matching plans
• Paid sick time, as well as short- and long-term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree