Sales Project Coordinator

DeWys ManufacturingMarne, MI
27d

About The Position

The Sales Project Coordinator plays a key role in supporting both new business development and ongoing customer account activities. This position bridges sales, operations, and engineering to ensure customer expectations are clearly communicated, projects are delivered on time, and internal teams are aligned from quote through production launch. In addition to managing onboarding and new projects, this role will also provide support in day-to-day functions for key accounts and assist with clerical and quote related tasks to help maintain strong customer relations and responsive service. Ideal candidates thrive in a fast-paced manufacturing environment, are highly organized, and take ownership of follow-up and execution.

Requirements

  • Associate’s or bachelor’s degree in business, Marketing, or related field preferred.
  • 2–4 years of experience in project coordination, customer service, or inside sales in a manufacturing environment.
  • Strong communication and organizational skills.
  • Familiarity with ERP and CRM systems (Global Shop or similar preferred).
  • Ability to read basic technical drawings or manufacturing documentation.
  • LANGUAGE SKILLS- Needs to be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Needs to be able to write reports, business correspondence, and procedure manuals. Needs to be able to effectively present information and respond to questions from customers, members of management and team members.
  • MATHEMATICAL SKILLS- Needs to be able to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Needs to be able to compute rate, ratio and draw and interpret bar graphs, as well as apply concepts of basic algebra and geometry.
  • REASONING ABILITY- Needs to be able to define problems, collect data, establish facts, and draw valid conclusions. Needs to be able to interpret an extensive variety of technical instructions in mathematical, diagram, written or oral form and deal with several abstract and concrete variables

Responsibilities

  • Coordinate all aspects of new customer and new project onboarding, from quote acceptance through first production.
  • Track project milestones, timelines, and deliverables; communicate proactively with internal teams.
  • Support Sales Manager by preparing presentations, tracking pipeline activity, and assisting with customer communication.
  • Manage prototype orders to ensure on-time delivery and feedback loops with engineering and production.
  • Maintain accurate documentation within CRM and ERP systems. Assist with clerical and administrative tasks related to the quoting process, including data entry and follow-up.
  • Serve as a key point of contact during onboarding to ensure a seamless handoff and great first impression.
  • Provide regular project updates to customers and internal stakeholders.
  • Help develop consistent communication templates and processes to improve customer experience.
  • Collaborate with operations, quality, and engineering to align expectations and timelines.
  • Participate in lessons-learned and post-launch reviews to identify improvement opportunities.
  • Contribute to sales and account management initiatives that enhance responsiveness, accuracy and overall customer satisfaction.

Benefits

  • Competitive comprehensive compensation and benefits package with base salary and performance bonus
  • 401K with matching contributions
  • Vacation
  • Insurance (Health, Dental, Vision)
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