Sales Program Manager, Global Trade Solutions

HSBC Global Services Limited • New York, NY

1d

About The Position

HSBC is committed to employing only those who are authorized to work in the US and will not engage in immigration sponsorship for this position. Our purpose is to open up a world of opportunity for our customers by leveraging our expertise, capabilities, breadth, and perspectives. HSBC is the world's leading trade finance bank, offering a comprehensive range of traditional trade products and innovative structured supply chain solutions. Global Trade Solutions (GTS) has been recognized for its strength in combining innovation and service excellence. The purpose of this role is to proactively manage Structured Trade Finance programs with Global Network Banking (GNB) and International Middle Market (IMM) clients, identifying opportunities to deepen relationships and intensify support.

Requirements

• Strong experience in client-facing experience, preferably with experience of clients in the Global & International Banking sectors.
• Experience of managing a client portfolio and/or responsibility for driving client cross-sell and satisfaction metrics, plus a proven sales record with strong data analytical skills.
• Deep understanding of trade finance and working capital solutions, market and competitive trends, and sector-based regulatory environment.
• Strong knowledge of the day-to-day Treasury and Procurement environment, particularly as it relates to working capital.
• Proven ability to collaborate with local, regional, and global colleagues within and outside of GTS to deliver innovative solutions that address complex client challenges.
• Proven experience in managing large complex relationships in client-facing roles, demonstrating an understanding of risk management, structures, credit, products, processes, in an individual contributor capacity.
• Proven ability to identify and meet customer needs by matching a broad range of products and services, and delivering creative and flexible customer solutions within a deadline.

Responsibilities

• Lead day-to-day transactional engagement with structured trade clients in the GNB & IMM sector, including proactive management of receivables finance programs and structured finance programs.
• Collaborate with GNB & IMM Sales Managers to identify opportunities for expansion of existing programs and delivery of cross-sell opportunities.
• Act as the primary point of contact for existing GNB & IMM clients on transactional and programmatic queries, taking ownership of client issues and mobilizing internal stakeholders for resolution.
• Drive engagement with internal GTS and functional stakeholders to ensure efficient execution of structured trade transactions.
• Generate engagement with Finance and other stakeholders to ensure balances, revenues, and margins are correctly captured in financial reporting systems and collaborate to troubleshoot issues.
• Collaborate with Sales, Implementation, and Operations to ensure program structure and operational parameters are understood throughout the design, implementation, and execution process.
• Act as primary contact point for GTS Operations for transactional processing, revenue recognition, or client behavioral issues, mobilizing GTS and non-GTS stakeholders as required.
• Collaborate with CIB (Corporate and Institutional Banking) Coverage community regarding established programs, addressing Coverage questions and acting as a primary contact point for relationships with structured trade facilities.
• Collaborate with Supplier Engagement Managers to drive the timely expansion of existing supply chain finance programs.
• Coordinate and collaborate with the HSBC team across geographies and functions to develop appropriate solutions, construct product proposals, and sales pitches.
• Provide feedback to Product, Implementation, Sales, and Operations based on client sentiment and input on the GTS proposition, competitive landscape, and specific requirements to drive product enhancements/developments.
• Formulate, support, and drive sector engagement strategies, including participation in events, case studies, client testimonials, client planning, and wallet sizing activities.

Benefits

• tailored professional development opportunities
• competitive pay and benefits package
• robust Wellness Hub
• welcoming and inclusive work environment
• industry-leading volunteerism policy
• generous matching gift program
• comprehensive program of immersive Sustainability and Climate Change Initiatives
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed