Sales Production Associate - Rochester - PT
About The Position
The Sales Production Associate receives, sorts, prices, tags, and stocks donations to ensure a smooth flow from the drive-thru to the sales floor. The role contributes to the overall operation of a fast-paced retail environment and embodies Goodwill’s mission to “Empower people to achieve their most abundant life,” while upholding its core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. The position reports to the Store Manager, who evaluates performance annually. The associate provides customer service, supports inventory and stockroom organization, processes transactions, and works with colleagues to maintain efficient store operations.
Requirements
- Authorized to work in the United States.
- Flexible availability.
- Excellent customer service skills, including the ability to engage positively with donors, express gratitude, and create a welcoming experience.
- Friendly and approachable demeanor, with patience and professionalism in interactions.
- Strong attention to detail when sorting, inspecting, and pricing donated items.
- Ability to learn and apply donation policies, including identifying acceptable and non-acceptable items.
- Basic understanding of safety protocols, proper lifting techniques, hazard awareness, and workplace safety procedures.
- Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
- Strong teamwork and communication skills.
- Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static positions and look up or down.
- Ability to lift and/or move up to 50 lbs.
- Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
Responsibilities
- Greet customers warmly, provide excellent customer service, and promptly address inquiries.
- Track inventory levels, perform regular counts, restock merchandise, and report discrepancies to management.
- Keep the stockroom and back-end inventory organized and accessible.
- Process purchases accurately using the POS system; handle cash, credit, and debit transactions; monitor the cash drawer; and assist with end-of-day cash balancing and deposits.
- Maintain Kaizen standards by seeking improvements in efficiency, organization, and workflow.
- Collaborate with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive team environment.
- Perform other duties as assigned by the supervisor.
- Receive, sort, inspect, price, tag, and stock donated items.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
