Sales & Partner Operations Specialist

Wursta•Austin, TX

18h

About The Position

Wursta aims to help companies navigate complex technology landscapes, especially within AI, to help those companies to scale their capabilities, and increase productivity. We specialize in providing a range of services including cloud services, managed services, custom development, cybersecurity, and AI solutions, with a focus on enabling digital transformation. We are seeking a Sales & Partner Operations Specialist to own the operational side of our sales and customer lifecycle. This is a high-trust role that serves as the central engine for our revenue operations. The ideal candidate is a process-inclined individual with an innate attention to detail, a strong sense of ownership, and a clear, professional communication style. You will be the final checkpoint for all sales orders, the master of our booking and asset management system, and a trusted partner to our Sales, Finance, and Partnership teams. Your success will be defined by your ability to create an error-free, efficient, and predictable operational environment here at Wursta.

Requirements

2–4 years in Sales Operations, Deal Desk, Order Management, or a related revenue-centric role.
Deep experience with Salesforce is required.
A proven track record of managing high-trust tasks with minimal oversight.

Nice To Haves

Direct experience with Salesforce CPQ will put you at the top of our list.

Responsibilities

Own the end-to-end sales order process, ensuring purchase orders are translated into flawless bookings within the Google console and other partner portals.
Execute mandatory, checklist-driven audits for every deal component (SKU, margin, terms, and quantity) before booking.
Manage the creation and auditing of customer assets in Salesforce, maintaining "pristine" data hygiene as our source of truth.
Drive the operational renewal lifecycle, ensuring every account is actioned well before the deadline for a seamless transition.
Collaborate with Account Managers to communicate shifts in customer circumstances, price updates, or partner-mandated deadlines.
Act as the primary point of contact for internal teams regarding booking, billing, and asset inquiries.
Professionally engage with Google and other partners to secure special quotes and documentation required to close complex deals.
Own the lifecycle of partner support cases, from opening to resolution, covering billing and product-specific hurdles.
Build and audit new products, SKUs, and pricing within Salesforce CPQ.
Master the mechanics of quote creation to guide the Sales team through complex billing cycles (monthly vs. annual) and terms.
Onboard new technology partners by establishing quoting workflows and gathering essential documentation.
Equip the Sales team with the necessary tools and information to sell new products effectively from day one.