Sales & Outreach Coordinator

COMPLETE PLAYGROUND INC•New York, NY

9d•Onsite

About The Position

Complete Playground is the ultimate destination for inclusive family fun in the heart of New York City. As the largest indoor playground in Manhattan, our 40,000-square-foot facility is a vibrant urban oasis featuring wall climbing, slides, interactive play zones, and a specialized fidget wall. We provide a safe, inclusive environment for kids of all neurodiverse backgrounds, including a top-notch sensory space designed to help children relax and recharge. We are seeking a results-driven Sales & Outreach Coordinator to drive the growth of our primary revenue streams, including school field trips, birthday parties, and seasonal camps. This is a high-energy, outward-facing role designed for a motivated individual who enjoys building relationships and closing deals. The ideal candidate is a proactive communicator who can identify new business opportunities, manage a sales pipeline, and represent the Complete Playground brand to local schools, community groups, and families. This role offers a base salary with a commission structure, rewarding you directly for the bookings you secure.

Requirements

1–2 years of experience in sales, telemarketing, or a customer-facing role.
Exceptional verbal and written communication skills; comfortable making cold calls and delivering presentations to school administrators.
Outgoing and persuasive with the ability to articulate the value of an inclusive play environment.
Strong ability to manage multiple leads simultaneously and follow up consistently.
Highly motivated by a commission-driven structure and eager to exceed revenue goals.
Primary hours are Monday through Friday, with occasional weekend availability required to meet with parents during high-traffic times.

Nice To Haves

Experience in the education or family entertainment sector is preferred.

Responsibilities

Identify and proactively reach out to local NYC public and private schools, daycare centers, and community organizations to book field trips and group outings.
Manage incoming inquiries for birthday parties, conduct facility tours for prospective families, and upsell premium packages and add-ons.
Drive enrollment for summer, holiday, and mini-camps through targeted outreach and follow-up with our existing customer database.
Maintain accurate records of all leads, communications, and bookings using our internal tracking systems to ensure a seamless handoff to the events team.
Develop and maintain long-term partnerships with "frequent flyer" organizations to secure recurring annual bookings.
Assist the marketing team by identifying local community events or fairs where Complete Playground should have a presence to capture new leads.
Report weekly on sales activities, lead conversion rates, and revenue generated against monthly targets.