Outreach Coordinator

MountainStar Family Relief Nursery•Prineville, OR

1d•Hybrid

About The Position

The Outreach Coordinator position serves as the coordinator for services to children enrolled in the Outreach program, including recruitment, enrollment, home visitation, social play groups and respite care. The Outreach Coordinator provides program case management services to children and families that include health social services, and parent education in compliance with Relief Nursery Standards, and other federal and state regulatory agencies.

Requirements

Experience and knowledge in working with vulnerable communities
Prefer BA/BS in Early Childhood Education or a related field with infant/toddler or preschool teaching experience. Bachelor’s in progress, AA/AS, or comparable experience or Oregon Registry level considered.
Experience in social service setting, knowledge of community resources
Basic knowledge of child abuse and neglect
Ability to recognize and record significant individual and group behaviors
Ability to work with children who have diverse temperaments and needs
Excellent computer skills including email, Excel, Word, and web-based databases
Effective communication skills including rapport building, report writing, conflict de-escalation, resolution, and relationship repair
Ability to establish and maintain professional boundaries and confidentiality while providing services
Cultural competence, and personal understanding and implementation of tenets of Diversity, Equity, and Inclusion (DEI)
Ability to relate sensitively and non-judgmentally with at-risk children and families
Ability to work independently and as a team member, including good time management and prioritization
May work outdoors intermittently with exposure to typical Oregon weather. There may be frequent interruptions, working alone, evening or weekend work, working long hours. Working in a close environment with active children.
Must be able to pick up and carry 40 pounds. Must be able to bend, kneel and stand for long lengths of time. In addition, staff must be able to get up and down from playing on the floor with children.
Ability to pass a background check.
Valid driver’s license and reliable personal transportation
Clean driving record to drive company vehicles.
Within 60 days of employment must be Pediatric CPR and First aid Certified, have a current food handlers’ card, and show proof of completing “Recognizing and Reporting Child Abuse and Neglect,” “Childcare Health & Safety,” “Safe Sleep,” and “Prevention is Better than Treatment” courses as required by Oregon Office of Childcare.

Nice To Haves

Bilingual English/Spanish including reading, writing, and speaking effectively in both languages

Responsibilities

Engage with new and currently enrolled families through recruitment activities, recurring play groups, consistent text/phone/email messages, and provision of basic needs supports and weekly respite classes
Conduct (at least) monthly home visits with each family, including supports such as referrals, supplies deliveries, empathetic listening, parent education, and family goal setting
Complete all required assessments; maintain current and accurate records of all family data, assessments, and files; and finish all necessary data entry and program reporting in a timely fashion
Occasional parent support/education or other events on evenings and/or weekends
Strictly maintain confidentiality of families, coworkers, and community partners
Advocate for Relief Nursery programs and families through a deep understanding of Relief Nursery values and mission, in communication with community members, and by encouraging families toward self-advocacy
Engage in professional development via organization-led and personal development opportunities
Maintain an average case load of 12 families
Work in close partnership with program manager and other site staff to serve community and program needs
Other duties as assigned