Sales Order Management (SOM) Analyst - Retail

Stanley Black & Decker, Inc. • Mississauga, ON

5d • CA$50,000 - CA$60,000 • Onsite

About The Position

This individual will be a key member of the Sales Order Management Team for either a major customer(s) or channel(s). As the representative of the Sales Order Management Team for a strategic customer or channel, this role is responsible for coordinating price blocks, managing daily sales order activities to maximize service level, cycle time, and on-time performance, ensuring customer data integrity for selected accounts, managing rework scheduling, coordinating mapping data integrity, coordinating customer service FOB, day-to-day problem-solving, driving process improvement, reporting and ensuring key performance objectives, communicating with customer accounts and internal management, and ensuring SB&D Operations are aligned with changes in customer requirements. The role also involves coordinating with Sales and Marketing Supply Chain Execution for major customer promotions and product launches.

Requirements

• Degree or Diploma in Business Administration / Supply Chain Management or equivalent
• High level of Computer Proficiency (SAP, Excel, PowerPoint)
• Ability to work in a fast-paced, multitask, highly demanding environment
• Enthusiastic, Self-Motivated, Team Player
• Strong Communication Skills
• Ability to interact with Customer

Nice To Haves

• Supply Chain Experience Preferred (Internship or Coop)

Responsibilities

• Price Block coordination
• Manage daily Sales Order Management activities to maximize Service Level, Cycle Time, & On Time performance.
• Customer Data Integrity for selected Accounts
• Rework Scheduling
• Mapping data integrity coordination
• Customer Service FOB coordination
• Day to Day Problem Solving
• Driving Process Improvement
• Reporting and Ensuring Key Performance Objectives
• Communicating with Customers Accounts and internal management.
• Ensuring SB&D Operations are aligned with changes in Customer Requirements.
• Coordinate With Sales and Marketing Supply Chain Execution for Major Customers Promotions and Product Launches

Benefits

• Competitive compensation & benefits package.
• Use of a company laptop.
• Company Perks including: Goodlife Fitness discounts, Employee product purchase, and many more!
• Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
• Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
• Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
• Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree