Sales Ops Analyst, Compensation

AcuityMD•Boston, MA

1d•$110,000 - $140,000•Remote

About The Position

This role will design the compensation structure that translates our top-level strategy into how the commercial org actually operates — the mechanism that turns company goals into what the org is incentivized to do. Revenue Operations exists to make AcuityMD's go-to-market motion predictable. We build the data, systems, and plans that tell the commercial organization where to aim and what they earn for getting there. Compensation is our sharpest tool: designed well, it drives the behavior the business needs, can be administered at scale, and is understood by every rep it touches.

Requirements

3-6 years in sales compensation, commissions administration, or revenue operations at a high-growth SaaS company
Hands-on ownership of an incentive compensation platform; CaptivateIQ strongly preferred, with Xactly, Varicent, Spiff, or Everstage experience translating well
Fluency in plan mechanics: quotas, rates, tiers, accelerators, kickers, draws, splits, and clawbacks
Advanced Excel or Google Sheets skills, and comfort reconciling imperfect data across CRM, CPQ, ERP, and HRIS systems. SQL is a plus
Highly organized and detail-driven, with the judgment to be the last check before money goes out the door
Excellent communication skills. You can explain a calculation to a frustrated rep and push back on a request that would compromise data integrity
Comfort with recurring hard deadlines, and with AI tools as part of your daily workflow
Must have an eligible work permit in the USA to be considered for this position.

Responsibilities

Partner with Commercial leadership to design comp plans that drive our strategy, model payout outcomes for proposed plans and SPIFFs with the RevOps leader and CFO, pressure-test designs for administrability and rep comprehension, and support book of business and territory analytics
Configure and test plan builds in CaptivateIQ, keep plan documentation in Notion aligned to what is live, and administer quotas, plan issuance, acknowledgements, and new hire setup
Run the monthly cycle in CaptivateIQ. Reconcile deal, renewal, and roster data, calculate payouts across every plan, and deliver a validated file for Finance approval
Measure ramp and attainment across AE, AM, CSM, SDR, Solutions, and leader populations, and own the recurring reporting leadership uses to manage performance
Act as first responder on payout and data questions from the GTM organization, resolve discrepancies to root cause, administer exceptions such as deal transitions, and equip managers to own their team's review
Own territory design for the commercial org, including modeling scenarios, recommending structural changes as the org grows, and updating segment definitions

Benefits

Highly competitive cash compensation
Equity
Reimbursements for relevant learning and up-skilling opportunities (Learning Budget)
Remote work flexibility in the US
Work-from-home stipend
Generous time off and flexible hours (Flexible PTO)
100% paid health, dental, and vision plans for all employees and 75% paid for dependents
$1,000 to invest in remote office equipment and WiFi reimbursement (Home Office Stipend)
Optional Team Retreats
8-16 weeks of fully-paid, flexible parental leave