Tyler Union- Sales Operations Trainee

Tyler UnionOxford, AL
Onsite

About The Position

Tyler Union, a division of McWane, Inc., is seeking a Sales Operations Trainee for its Anniston, AL facility. This entry-level role is designed to provide a comprehensive understanding of Tyler Union’s sales, commercial, and operational processes. The trainee will support sales leadership and customer-facing activities, gaining hands-on experience in quoting, inside sales, quality, production, and sales operations. The position includes rotational exposure to key commercial functions and prepares the individual for future placement within the commercial organization based on demonstrated strengths and business needs. This is a salaried position with an excellent benefits package.

Requirements

  • Bachelor’s degree in Business, Marketing, Supply Chain, or related field
  • Strong interest in sales, business operations and commercial processes
  • High attention to detail and willingness to learn complex systems
  • Strong written and verbal communication skills
  • Strong organizational and analytical skills
  • Proficiency in Microsoft Office, particularly Excel
  • Demonstrated problem-solving ability and sound judgment

Nice To Haves

  • Prior exposure to CRM or ERP systems preferred

Responsibilities

  • Assist with quotation preparation, pricing requests and order entry
  • Support inside and outside sales teams with customer inquiries, follow-up and documentation
  • Develop an understanding of customer needs, markets and buying behaviors
  • Learn and effectively use company ERP and CRM systems
  • Gain functional knowledge of EDI and Dialpad systems
  • Gather, analyze and organize sales and operational data using tools such as Power BI
  • Maintain data accuracy and support reporting related to sales performance
  • Learn product lines, applications and specifications
  • Partner with quality, production and shipping teams to understand manufacturing, fulfillment and delivery processes
  • Support resolution of quality or service issues in coordination with internal teams
  • Participate in continuous process improvement initiatives
  • Assist with pricing programs, rebate structures and financial concessions in coordination with sales leadership and finance
  • Effectively build rapport and work with other internal departments to ensure organizational goals are met
  • Support sales forecasting and trend analysis by reviewing historical sales data and current market activity
  • Collaborate effectively with internal departments to support organizational goals
  • Participate in training across sales, systems and operational functions
  • Receive coaching and feedback from sales and business leaders
  • Perform other sales- or service- related duties as assigned
  • Progress toward a future role within sales, sales operations or another commercial function

Benefits

  • health, life, dental, and vision insurance
  • short-term and long-term disability
  • vacation
  • holiday pay
  • 401(k)
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